Cisco 1810 OEAP Access Points and Mobility Express Not Associating

davidfield · ‎09-16-2017

Hello All,

Can anyone assist with the 1810 OEAP Access points and Mobility express? I have 2 x 1832's setup as controllers and 2 additional 1832s connected as Lwapp's. They work fine. I have 4 x 1810 OEAP's and they associate to the controller and I can see they have Ip addresses through the Controller GUI but they are not fully associated and keep re-attempting to associate.

I've tried mobility firmwares 8.4.100.0 and 8.5.103.0 but same issue although 8.5.103.0 i could see the

Below is the error messages on the 1810 OEAP's. I know something isnt correct as when I login to the Access Point from the console the username and pass are default and not inherited the credentials from the Mobiity platform

1810 IP addresses through the gui - See attached image.

Access Point Console log below

WAP7#deb capwap client error
WAP7#[*09/16/2017 16:32:03.4470] Calling wtpGetAcToJoin from timer expiry.
[*09/16/2017 16:32:03.4470] DiscRep[0]: addr 192.168.1.51, apMgrCount 1
[*09/16/2017 16:32:03.4470] Selected MWAR 'FulmerME' 192.168.1.51 (index 0).
[*09/16/2017 16:32:03.4470] apMgrCount 1, index 0
[*09/16/2017 16:32:03.4470] Adding Ipv4 AP manager 192.168.1.51 to least load
[*09/16/2017 16:32:03.4470] WLC: FulmerME ApMgr count 1, ipTransportTried 0, prefer-mode 0, isIpv4OrIpv6Static 0
[*09/16/2017 16:32:03.4470] IPv4 Pref mode. Choosing AP Mgr with index 0, IP 192.168.1.51, load 5, AP ip: (192.168.1.111)
[*09/16/2017 16:32:03.4470] capwapSetTransportAddr returning: index 0, apMgrCount 0
[*09/16/2017 16:32:03.4470]
[*09/16/2017 16:32:03.4470] Synchronizing time with AC time: 1505579514
[*09/16/2017 16:31:54.0000] can't find the Ip from discoveryRequest array
[*09/16/2017 16:31:54.0000]
[*09/16/2017 16:31:54.0000]
[*09/16/2017 16:31:54.0000] CAPWAP State: DTLS Setup
[*09/16/2017 16:31:54.0000] DTLS connection created sucessfully local_ip: 192.168.1.111 local_port: 5248 peer_ip: 192.168.1.51 peer_port: 5246
[*09/16/2017 16:31:54.0699] Dtls Session Established with the AC 192.168.1.51, port 5246
[*09/16/2017 16:31:54.0699]
[*09/16/2017 16:31:54.0699] CAPWAP State: Join
[*09/16/2017 16:31:54.0699] Sending Join request to 192.168.1.51 through port 5248
[*09/16/2017 16:31:54.0799] Join Response from 192.168.1.51
[*09/16/2017 16:31:54.0799] AC accepted join request with result code: 0
[*09/16/2017 16:31:54.0799]
[*09/16/2017 16:31:54.0799] AC IPv4 192.168.1.51, load 8, count 1
[*09/16/2017 16:31:54.1499] NSS Removing existing tunnel 0
[*09/16/2017 16:31:54.1599] cen_platform_add_capwap_hw_tunnel: done, wtp 192.168.1.51, ap 192.168.1.111
[*09/16/2017 16:31:54.1599] CAPWAP data tunnel UPDATE to forwarding SUCCEEDED
[*09/16/2017 16:31:54.1899] Starting Post Join timer
[*09/16/2017 16:31:54.1899]
[*09/16/2017 16:31:54.1899] CAPWAP State: Image Data
[*09/16/2017 16:31:54.1899] AP current image version 8.5.103.0
[*09/16/2017 16:31:54.1899] Controller current image version 8.5.103.0
[*09/16/2017 16:31:54.1899] Version is the same, do not need update.
[*09/16/2017 16:31:54.2399] do NO_UPGRADE, part2 is active part
[*09/16/2017 16:31:54.2399]
[*09/16/2017 16:31:54.2399] CAPWAP State: Configure
[*09/16/2017 16:31:54.2499] DOT11_CFG[0] Radio Mode is changed from FlexConnect to FlexConnect
[*09/16/2017 16:31:54.2499] DOT11_CFG[1] Radio Mode is changed from FlexConnect to FlexConnect
[*09/16/2017 16:31:54.3099] LAN update poe_enable 0 override 0 numports 3 portid 1 portenable 0
[*09/16/2017 16:31:54.3099] Configuration Status sent to 192.168.1.51 (part 0)
[*09/16/2017 16:31:57.0291] Re-Tx Count=1, Max Re-Tx Value=5, SendSeqNum=1, NumofPendingMsgs=1
[*09/16/2017 16:31:57.0291]
[*09/16/2017 16:31:59.8882] Re-Tx Count=2, Max Re-Tx Value=5, SendSeqNum=1, NumofPendingMsgs=1
[*09/16/2017 16:31:59.8882]
[*09/16/2017 16:32:02.7373] Re-Tx Count=3, Max Re-Tx Value=5, SendSeqNum=1, NumofPendingMsgs=1
[*09/16/2017 16:32:02.7373]
[*09/16/2017 16:32:05.5964] Re-Tx Count=4, Max Re-Tx Value=5, SendSeqNum=1, NumofPendingMsgs=1
[*09/16/2017 16:32:05.5964]
[*09/16/2017 16:32:08.4455] Re-Tx Count=5, Max Re-Tx Value=5, SendSeqNum=1, NumofPendingMsgs=1
[*09/16/2017 16:32:08.4455]
[*09/16/2017 16:32:11.3046] Re-Tx Count=6, Max Re-Tx Value=5, SendSeqNum=1, NumofPendingMsgs=1
[*09/16/2017 16:32:11.3046]
[*09/16/2017 16:32:11.3046] Max retransmission count exceeded, going back to DISCOVER mode.
[*09/16/2017 16:32:11.3046] Dropping msg CAPWAP_CONFIGURATION_STATUS, type = 4, len = 2545, eleLen = 2553, sendSeqNum = 1
[*09/16/2017 16:32:11.3046] GOING BACK TO DISCOVER MODE
[*09/16/2017 16:32:11.3046]
[*09/16/2017 16:32:11.3046] CAPWAP State: DTLS Teardown
[*09/16/2017 16:32:11.3146] [DP] Deleting capwap datapath
[*09/16/2017 16:32:11.3146] CAPWAP data tunnel delete from forwarding succeeded
[*09/16/2017 16:32:11.3146] Dropping dtls packet since session is not established. Peer 192.168.1.51-5246, Local 192.168.1.111-5248, conn (nil)
[*09/16/2017 16:32:16.0531] DTLS session cleanup completed. Restarting capwap state machine.
[*09/16/2017 16:32:16.0531] Restarting WLC Discovery
[*09/16/2017 16:32:16.0531] Starting Discovery.
[*09/16/2017 16:32:16.0531] No uplink IPv6 address
[*09/16/2017 16:32:16.0531] IP DNS 8.8.8.8, 0.0.0.0; Domain
[*09/16/2017 16:32:16.0531] DHCPv6 conf not found or empty, restart client process.
[*09/16/2017 16:32:16.0731] Did not get log server settings from DHCP.
[*09/16/2017 16:32:16.0731] Discovery Request sent to 255.255.255.255, discovery type UNKNOWN(0)
[*09/16/2017 16:32:16.0831] Discovery Response from 192.168.1.51
[*09/16/2017 16:32:16.0831] AC IPv4 192.168.1.51, load 5, count 1
[*09/16/2017 16:32:34.4470] Calling wtpGetAcToJoin from timer expiry.
[*09/16/2017 16:32:34.4470] DiscRep[0]: addr 192.168.1.51, apMgrCount 1
[*09/16/2017 16:32:34.4470] Selected MWAR 'FulmerME' 192.168.1.51 (index 0).
[*09/16/2017 16:32:34.4570] apMgrCount 1, index 0
[*09/16/2017 16:32:34.4570] Adding Ipv4 AP manager 192.168.1.51 to least load
[*09/16/2017 16:32:34.4570] WLC: FulmerME ApMgr count 1, ipTransportTried 0, prefer-mode 0, isIpv4OrIpv6Static 0
[*09/16/2017 16:32:34.4570] IPv4 Pref mode. Choosing AP Mgr with index 0, IP 192.168.1.51, load 5, AP ip: (192.168.1.111)
[*09/16/2017 16:32:34.4570] capwapSetTransportAddr returning: index 0, apMgrCount 0
[*09/16/2017 16:32:34.4570]
[*09/16/2017 16:32:34.4570] Synchronizing time with AC time: 1505579545
[*09/16/2017 16:32:25.0000] can't find the Ip from discoveryRequest array
[*09/16/2017 16:32:25.0000]
[*09/16/2017 16:32:25.0000]
[*09/16/2017 16:32:25.0000] CAPWAP State: DTLS Setup
[*09/16/2017 16:32:25.0000] DTLS connection created sucessfully local_ip: 192.168.1.111 local_port: 5248 peer_ip: 192.168.1.51 peer_port: 5246
[*09/16/2017 16:32:25.0599] Dtls Session Established with the AC 192.168.1.51, port 5246
[*09/16/2017 16:32:25.0599]
[*09/16/2017 16:32:25.0599] CAPWAP State: Join
[*09/16/2017 16:32:25.0699] Sending Join request to 192.168.1.51 through port 5248
[*09/16/2017 16:32:25.0699] Join Response from 192.168.1.51
[*09/16/2017 16:32:25.0699] AC accepted join request with result code: 0
[*09/16/2017 16:32:25.0699]
[*09/16/2017 16:32:25.0699] AC IPv4 192.168.1.51, load 8, count 1
[*09/16/2017 16:32:25.1399] NSS Removing existing tunnel 0
[*09/16/2017 16:32:25.1699] cen_platform_add_capwap_hw_tunnel: done, wtp 192.168.1.51, ap 192.168.1.111
[*09/16/2017 16:32:25.1699] CAPWAP data tunnel UPDATE to forwarding SUCCEEDED
[*09/16/2017 16:32:25.1999] Starting Post Join timer
[*09/16/2017 16:32:25.1999]
[*09/16/2017 16:32:25.1999] CAPWAP State: Image Data
[*09/16/2017 16:32:25.1999] AP current image version 8.5.103.0
[*09/16/2017 16:32:25.1999] Controller current image version 8.5.103.0
[*09/16/2017 16:32:25.1999] Version is the same, do not need update.
[*09/16/2017 16:32:25.2399] do NO_UPGRADE, part2 is active part
[*09/16/2017 16:32:25.2399]
[*09/16/2017 16:32:25.2399] CAPWAP State: Configure
[*09/16/2017 16:32:25.2399] DOT11_CFG[0] Radio Mode is changed from FlexConnect to FlexConnect
[*09/16/2017 16:32:25.2399] DOT11_CFG[1] Radio Mode is changed from FlexConnect to FlexConnect
[*09/16/2017 16:32:25.3099] LAN update poe_enable 0 override 0 numports 3 portid 1 portenable 0
[*09/16/2017 16:32:25.3099] Configuration Status sent to 192.168.1.51 (part 0)
[*09/16/2017 16:32:28.0390] Re-Tx Count=1, Max Re-Tx Value=5, SendSeqNum=1, NumofPendingMsgs=1
[*09/16/2017 16:32:28.0390]
[*09/16/2017 16:32:30.8882] Re-Tx Count=2, Max Re-Tx Value=5, SendSeqNum=1, NumofPendingMsgs=1
[*09/16/2017 16:32:30.8882]
[*09/16/2017 16:32:33.7473] Re-Tx Count=3, Max Re-Tx Value=5, SendSeqNum=1, NumofPendingMsgs=1
[*09/16/2017 16:32:33.7473]
[*09/16/2017 16:32:36.5964] Re-Tx Count=4, Max Re-Tx Value=5, SendSeqNum=1, NumofPendingMsgs=1
[*09/16/2017 16:32:36.5964]
[*09/16/2017 16:32:39.4455] Re-Tx Count=5, Max Re-Tx Value=5, SendSeqNum=1, NumofPendingMsgs=1
[*09/16/2017 16:32:39.4455]
[*09/16/2017 16:32:42.3046] Re-Tx Count=6, Max Re-Tx Value=5, SendSeqNum=1, NumofPendingMsgs=1
[*09/16/2017 16:32:42.3046]
[*09/16/2017 16:32:42.3046] Max retransmission count exceeded, going back to DISCOVER mode.
[*09/16/2017 16:32:42.3046] Dropping msg CAPWAP_CONFIGURATION_STATUS, type = 4, len = 2545, eleLen = 2553, sendSeqNum = 1
[*09/16/2017 16:32:42.3046] GOING BACK TO DISCOVER MODE
[*09/16/2017 16:32:42.3046]
[*09/16/2017 16:32:42.3046] CAPWAP State: DTLS Teardown
[*09/16/2017 16:32:42.3146] [DP] Deleting capwap datapath
[*09/16/2017 16:32:42.3146] CAPWAP data tunnel delete from forwarding succeeded
[*09/16/2017 16:32:42.3146] Dropping dtls packet since session is not established. Peer 192.168.1.51-5246, Local 192.168.1.111-5248, conn (nil)

Access Point Sh Ver

WAP7 uptime is 0 days, 1 hours, 15 minutes
Last reload time : Sat Sep 16 14:16:24 UTC 2017
Last reload reason : unknown

cisco AIR-OEAP1810-E-K9 ARMv7 Processor rev 0 (v7l) with 477476/214348K bytes of memory.
Processor board ID KWC21200CQC
AP Running Image : 8.5.103.0
Primary Boot Image : 8.5.103.0
Backup Boot Image : 8.2.151.0
AP Image type : MOBILITY EXPRESS IMAGE
AP Configuration : NOT MOBILITY EXPRESS CAPABLE
4 Gigabit Ethernet interfaces
2 802.11 Radios
Radio FW version : aa3dba348b0b87165b91a322796b8fd4
NSS FW version : wstephen,

Base ethernet MAC Address : 00:42:5A:B8:2A:B0
Part Number : 0-0000-00
PCA Assembly Number : 074-104133-01
PCA Revision Number : 01
PCB Serial Number : KWC21200CQC
Top Assembly Part Number : 000-00000-00
Top Assembly Serial Number : KWC24398CAC
Top Revision Number : A0
Product/Model Number : AIR-OEAP1810-E-K9

I've run out of ideas as I've upgraded, check the time and defaulted various bits of kit. The Release notes say they 1810's are compatible so cant explain why they arent assosciating.

Any ideas appreciated.

Regards

David

davidfield · ‎09-16-2017

More debugs on the ME Controller platform and I get this which is a concern. It says unsupported platform!!!

Am i missing something as it clearly says in the 1810 OEAP is supported in the release notes:

*spamApTask0: Sep 16 17:49:59.948: 00:42:5a:b8:fb:20 Failed post decode processing of config status from 192.168.1.112:5272

*spamApTask0: Sep 16 17:49:59.948: 00:42:5a:b8:fb:20 Failed to parse CAPWAP packet from 192.168.1.112:5272

*spamApTask0: Sep 16 17:50:00.005: 00:42:5a:b9:0f:40 Unsupported Platform, Config Request Rejected
AP Name - WAP7