09-27-2018 02:07 AM - edited 07-05-2021 09:14 AM
Hi Guys
I have Installed the latest version of cisco prime 3.4 using the ova file on ESXI 6.0, however after the initial configuration i am unable to login via the web GUI.
1. The web GUI Loads
2. I've tried all the usernames and passwords i used when installing it via the CLI
3. I receive the message, authentication failure
4. I can login to the CLI with no problems at all
Any suggestions? is there a default username and password for it
Solved! Go to Solution.
09-27-2018 12:30 PM
Here is the Solution : Once i reset the root password i was able to login using the Root credentials
To change the password for a Prime Infrastructure user account, follow these steps:
Step 1 Start Prime Infrastructure server by following the instructions in the “Starting Prime Infrastructure Server” section.
Step 2 Log into Prime Infrastructure user interface as a user assigned to the SuperUsers group.
Step 3 Choose Administration > AAA to display the Change Password page.
Step 4 Enter your old password.
Step 5 Enter the new password in both the New Password and Confirm New Password text boxes.
Step 6 Click Save to save your changes. The password for this user account has been changed and can be used immediately.
To change the password for a root user using the command-line interface, follow these steps:
Step 1 Log into the system as administrator.
Step 2 Using the command-line interface (CLI), enter the following commands:
09-27-2018 06:28 AM
09-27-2018 08:52 AM
Thank you for the reply,
I have tried this and still doesnt work, i have done this before as well and i remember this was the same case
09-27-2018 12:30 PM
Here is the Solution : Once i reset the root password i was able to login using the Root credentials
To change the password for a Prime Infrastructure user account, follow these steps:
Step 1 Start Prime Infrastructure server by following the instructions in the “Starting Prime Infrastructure Server” section.
Step 2 Log into Prime Infrastructure user interface as a user assigned to the SuperUsers group.
Step 3 Choose Administration > AAA to display the Change Password page.
Step 4 Enter your old password.
Step 5 Enter the new password in both the New Password and Confirm New Password text boxes.
Step 6 Click Save to save your changes. The password for this user account has been changed and can be used immediately.
To change the password for a root user using the command-line interface, follow these steps:
Step 1 Log into the system as administrator.
Step 2 Using the command-line interface (CLI), enter the following commands:
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide