140AC unable to Check for Software Update

charleswinchester · ‎11-08-2022

Running 3 APs that I recently updated (manually) to 10.7.1.0. When trying to run a Check for Automatic Updates I get an error "ciscobusiness.cisco PING: Destination not accessible". Did the basic troubleshooting and is able to resolve cisco.com from the troubleshooting tools. Nothing on the log. Any clues as to what is happening?

marce1000 · ‎11-09-2022

- Please provide a screenshot ,

M.

-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

charleswinchester · ‎11-09-2022

marce1000 · ‎11-09-2022

- No real insights for the moment , seems like 10.17.1.0 , if new releases would become available you can also install them from local systems with local transport methods (http,sftp, tftp). Verify with https://www.cisco.com/web/fw/tools/cisco-business/emulators/wireless/10-7-1-0/index.html , if needed escalate : https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html

M.

-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '