RV220W with Windows 7 & Homegroups

[fidtechnology]

I've installed a RV220W with 15 PCs (mostly desktops but a few laptops) that are attached using Wireless adapters; all PCs are running Windows 7.  Someof the PCs are part of the Homegroup so they should be able to see one another all of the time but they aren't.  I haven't been able to see a pattern as to why or how they disappear but it does NOT seem to be related to the fact that they go to sleep after inacitivity.  Any thoughts on what's going on?

FYI - we're a nonprofit and everyone, including me, is  a volunteer so no one is here everyday, all day long.  I hope someone can tell me what's going on!

[jasbryan]

Catherine,

Please contract the Cisco Small Business Support Center when you are available and open a support case so we can determine root cause of your issue. Please be onsite for trouble shooting.Haven't heard of this issue with this model, the router shouldn't block any traffic unless configured. We would like to rule out; if or if it is not the router.(1-866-606-1866)

Thanks,

Jasbryan

Cisco Support Engineer

.:|:.:|:.

[ismaeel771@yahoo.com]

Hi Catherine,

did you tried to ping each other PCs ? whats result (windows firewall you tried to disable)

and second thing also try by connecting normal hub or switch did they shows it there ?

[kobilraz1]

I have exactly the same problem with another wireless router. I have just opened a new discussion to describe my experience with HomeGroup. I believe that it is a router issue. I don't know if Cisco Small Business Support Center had been able to solve your issue. I will appreciate if you could share with us the results and conclusions in that discussion so we would be able to sort this issue out for all of us once and for all. Here is a link to that discussion:

Thanks.