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WAP-371 Radio disappear after firmware upgrade

Andrea Florio
Level 1
Level 1

Hello,

i bought a WAP371 with firmware 1.0.0.10 . I started the wizard and even if the radio is listed as enabled, the led is turned off and i can confirm nothing is happening. In this moment i have two radios, radio 1 for n/ac and radio 2 for b/g/n

 

i upgraded the firmware to 1.0.1.5, the latest available. Now what happens is that i don't see my AC radio anymore. Only one radio is available for configuration and this can be turned on.

 

what's going on with this box ? i bought it because of AC wifi, but doesn't seem i can make it work

2 Replies 2

Michal Bruncko
Level 4
Level 4

Hi Andrea. I guessing you have faulty unit. I advise you to bring it back to shop ask for replacement.

i managed to make it work.

 

after two downgrades/upgrades It started to work. What I had to do, was to leave the default settings during the wizard, so that the radios would be turn on (this sounds like a bug to me).

 

once the radios where on I was finally able to customize my settings and make it all work