08-28-2017 08:33 PM - edited 03-21-2019 10:47 AM
Hi - just signed up to the forums for some advice...
I have a WAP371 which I do not have the correct wall mounting kit for
I have searched the internet and I am really confused
Can anyone assist here where I would find the correct replacement part as I have spent a long time looking and am totally stuck
Thanks for any advice!
08-30-2017 08:05 AM
05-19-2018 08:00 AM
05-20-2018 11:43 AM
05-21-2018 09:00 PM
05-21-2018 09:21 PM
05-21-2018 09:00 PM
05-21-2018 09:24 PM
05-22-2018 12:23 PM
Last weekend I spoke with Cisco technical support for about 1/2hr trying to find the part. They were very kind but unable to help. I have been emailing back and forth with them (today) to find the part. Basically, I am not OK with them telling me they don't know. I also called PreSales - separately. I spoke with someone there that was going to research the issue and get back to me. That could mean a lot of things. The last thing I said in my emails was "There has to be a way to get this part replaced – somebody makes them somewhere.
Can you escalate this to a supervisor if you cannot help?"
I will keep you posted.
05-22-2018 09:55 PM
Buy a whole WAP371 unit with the bracket off eBay. Keep the bracket and resale the unit for a little less without the bracket.
01-04-2022 10:52 AM
Hey Dan,
Did you ever get a resolution to you issue with the mounting bracket ? I am looking for one also.
05-24-2018 01:03 PM
Forgive my ignorance, but is that a thing "for parts only" on Ebay?
05-24-2018 11:23 PM
I would buy a working model. "Parts only" would worry me.
12-22-2023 04:59 AM
Hi All,
I had the same problem so I knocked up a compatible bracket in Tinkercad. If you have access to a 3D printer you can now print your own solution:
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