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WAP4410N Bricked

nate.crowl
Level 1
Level 1

Bought a month or 2 ago, configured and installed as our public access point. Worked well except for locking up weekly. A few weeks back, I lost all connectivity with it. It will get power, but no wireless and no Ethernet lights on the front. I attempted to reset it with no luck. Firmware is V01. Anybody have any ideas or is it just done?

1 Reply 1

lifennel
Level 1
Level 1

Hello Nate,

Sorry to hear you are experiencing problems with your WAP4410N. After pressing the "reset" button while the access point is powered on for at least 30 seconds and attemption to connect to the web interface, ensure your pc is located on the same subnet as the access point (you may want to try directly connecting if you are attempting to do this through a router). If you are still unable to hit the management ip or the web interface, have your Cisco.com user ID and serial number ready and please give the Support Center a call at 1 866 606 1866.

Thanks,

-Lindsey