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Wap571 poe+ issue

Pierluigi
Level 1
Level 1

Hi i have a problem with my brand-new cisco wap571.

I connected the wap to my poe switch Netgear GS728TP if i connect it to a standard poe port 802.3af it works fine but if I try to connect to a poe+ port 802.3at it powers but it doesn't boot well,the led sometimes flashes green and it turns itself off.

The firmware is 1.0.0.17 

Please help me 

I have another wap561 that works fine with poe+ on the same switch

P.S. i tried wap571 with LINKSYS LACPI30 poe+ injector SAME PROBLEM

Please release a new firmware!!!!

4 Replies 4

Milan Milanov
Level 1
Level 1

Hello Pierluigi,

I am really sorry for your inconvenience.

Could you please tell me if this issue appears on previous firmware versions as well?

I would like to suggest that you call our support line at:

http://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html

so we can open up a ticket and enable logs/make a packet capture in order to determine if it's not a negotiation issue.

Kind regards,

Milan Milanov

Now the issue with firmware 1.0.0.17 appeares only if i try to reboot the wap571 via web GUI or if I disconnect the ethernet cord and Ireconnect it without waiting for 5 min,otherwise it resets to factory default.

By the the way,the cisco is connected to a poe+ port,and its uptime is 3 days.

Pierluigi
Level 1
Level 1

I'm disappointed to say that.

I had to buy an access point from another brand.

It's unthinkable to use an ap like that sometimes it works sometimes no.

I have Four Unit same model WAP571E same issue I spend lot of time to fix it Don't Buy This Device It Is Not Stable at all ..

I change Firmware no use, disable Bonjour no use .........    Cisco have to Test First and send to market really bad.