WAP571 VLAN issue

[heiner.ohm]

Hello Cisco Users,

i have a Problem with a WAP571 Cluster with 3 APs.

On the Cluster are 2 SSIDs (Internal, Guest).

Internal: VLAN1 untagged

Guest: VLAN 108 tagged

The Internal SSID works fine, but with the guest network we have a big Problem:

When i'm connected to the Cluster Controller, everthing is fine. But the member APs dont seem to handle the VLAN traffic. I can connect but i dont get a IP by DHCP. When i roam from the controller to a member, my test ping stops working.

I have this issue at a Customer. So i replaced our WAP371 Cluster for testing withe three new WAP571 an run into the same issue. So im sure it is not a VLAN issue in my network.

I´m not sure. Maybe it worked with 10.0.1.10 and stoped working with 10.0.1.11, but a swap back to 10.0.1.10 made no change.

When i change the VLAN on the Guest network to '1', everthing works finde...

Some ideas?

[heiner.ohm]

Solved!

The VLAN Options at "LAN -> VLAN Configuration" where _not_ synchonized to the Cluster members. We had to add this VLAN on every AP.

@cisco Why??? Can you please write a Information on the VLAN an Networks Page, and in the Manual in the VLAN Section?

Best Regards,

Heiner Ohm

[Iliya Gatsev]

Hi, 
My name is Iliya Gatsev from Cisco Technical Support Team.

I think it would be best if you could call our support line and create support case.

Iliya Gatsev
Cisco STAC Network Engineer
Together we are the human network .:|:.:|:. CISCO