Hi,
It would be helpful if you could provide some more information about your setup such as:
- Firewall settings on your SonicWALL, such as DHCP settings
- Verify that your cluster settings are correct, since you are using two Access Points
- To clarify, when you try to set your static IP, does it actually set, or would it revert to a different IP address?
- Verify if the problem also occur on devices running Windows
The error logs suggest that the clients are roaming out of reach of the WAP, or that there are some interference issues that are jamming the effectiveness of your Access Points. 2.4 ghz phones are often notorious for interfering with other 2.4 ghz access points.
If you think there is no interference from the AP to the device, a few people with the same problem found that resetting and restarting all their devices solved their problem.
Other solutions can be to give your iOS/mac devices a static LAN IP address before connecting; if those devices are able to connect & sustain a connection, it is a possibility that it might be a DHCP issue between the WAP and your DHCP server. Also, extending the DHCP lease time may help.
Can you isolate the issue by turning off one of the AP’s, and then check whether or not the problem persists? Other problems could result from an overlap between the two APs; the clients could see two strong signals in one area and switches between the two, or there could be a multipath issue where the client is near one WAP, but some kind of multipath or interference is forcing said device to look for another AP that has a better signal strength, but bad signal quality.
Please reply if you have any questions or concerns.
