02-16-2022 03:13 AM
02-16-2022 04:07 AM
-FYI : https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvj84327?rfs=iqvred
M.
02-16-2022 04:19 AM
Thanks, @marce1000 !
As I see from this post the reboot helped them. In my case it doesn't really help. I tried rebooting and even resetting the router, but I still get this issue. In my case 2.4G Wireless connection is disconnected and I don't see it when searching for the Wifis and the 5G connection cannot be connected. then after some time the router probably reboots the wireless and they're back to work or if I reboot the router they're back. But after few days it happens again..
It happened again today.. I've attached my log.
I'll be really thankful for any help or advice, as it's really annoying..
02-16-2022 06:12 AM
- You will need to escalate this to Cisco : https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html
M.
02-16-2022 06:33 AM
Going to move this to the small business forum.
02-19-2022 08:17 AM
This is clearly a software bug so the only way to fix it is new software.
That link to CSCvj84327 which @marce1000 provided is probably the one causing your grief - longest bug notes I've ever seen I think!
The bug says fixed but no fixed release - probably means there is an experimental engineering version with the fix and the only way to get that is from TAC so like @marce1000 said you need to contact TAC.
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