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WVC210 forgotten password

FrankC1
Level 1
Level 1

Hello, I've recently restarted my WVC210 camera, but have forgotten my username and password. Is there any way I can reset it without having to restore factory default and lose all my settings?


I can't find any assistance for this model in the forums.


Thanks for your time,

Frank.

2 Replies 2

boatanas
Cisco Employee
Cisco Employee

Dear Frank,

 

The only way to restore the default username and the password is to reset the device by pressing the RESET button longer than 3 seconds.

Borislav Atanassov
Cisco Small Business TAC

Thanks for your answer. I have the ethernet connection working but I have a problem with the wireless connection. Although the wireless LED lights up, I get a page not found error when I attempt to access on the browser (all browsers). Also, on the home window, I only see some of the video options panel, namely the pan-and-tilt functions. The recording, snapshot, zoom functions etc, are not visible. Thanks for any answers.

 

Frank Conway.