01-20-2017 10:44 AM - edited 07-05-2021 06:24 AM
I'm using "AIR-LAP-1042N-T-K9" in our office with firmware 8.0.120.0.
On my Surface Pro 4 (MARVELL AVASTAR 88W8897 support - ac/a/b/g/n)
But why the most of time my Surface Pro 4 always connect 2.4Ghz signal not 5Ghz?
because my Surface Pro 4 doesn't have the advanced setting to set the prefer 5Ghz.
Microsoft told me they are connected by the signal strength no preference 2.4G or 5G.
"When there is a strong 2.4 Ghz signal, it will not search for a 5Ghz signal until the 2.4ghz signal becomes too weak."
Is it possible to force my Surface Pro 4 connect to 5Ghz signal?
how to configure the 1042N AP?
Solved! Go to Solution.
01-23-2017 08:43 PM
This is a known issue and the Surface team is looking an updated driver. What we have done at MS was use client band select and adjusting the values to help devices not just the Surface to associate to the 5ghz vs 2.4ghz.
-Scott
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01-20-2017 03:43 PM
But why the most of time my Surface Pro 4 always connect 2.4Ghz signal not 5Ghz?
That will depend on the wireless NIC driver. The older the driver, the more the wireless NIC will prefer 5 Ghz.
Also, there are settings for some wireless NIC to prefer 802.11a, 802.11b or "auto". Old wireless drivers set to "auto" will prefer 802.11b because of longer range.
01-20-2017 10:37 PM
So it's all depend on my Surface Pro 4? But in my home, my Surface Pro 4 can auto connect to 5Ghz first than 2.4Ghz.
No more configuration for 1042n to set?
01-21-2017 05:20 PM
I can't make that assumption because I don't know what is the settings of the AP and WLC.
01-22-2017 10:32 PM
01-22-2017 11:23 PM
That's what i'm saying in my previous post.
Some wireless NIC cards, when set to "Auto", will choose or prioritize 802.11b over 802.11a regardless the wireless conditions.
I also don't know how how the WLC is set up. There's a Microsoft employee who is a Cisco VIP and specializes in wireless. I'll message him to see if he can make any input here.
01-23-2017 08:43 PM
This is a known issue and the Surface team is looking an updated driver. What we have done at MS was use client band select and adjusting the values to help devices not just the Surface to associate to the 5ghz vs 2.4ghz.
-Scott
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01-23-2017 09:39 PM
Hi Scott,
It's good to hear this. So after the driver update than we can configure the wireless setting?
like 5Ghz prefer or roaming sensitive?
01-23-2017 09:47 PM
I don't think those will be available like how intel allows various settings. What we have asked the product group is to make sure that the Surface connects/prefers 5ghz over the 2.4ghz. The prefer is nice on other NICs but I don't like changing any other settings except for power save.
-Scott
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01-23-2017 09:53 PM
I got the feedback from surface team.
Depending on wireless noise/signal quality that number is around -50dbm. With Band set to Auto: If “Router” is operating on 2.4 and 5ghz, and the 2.4ghz channel is much better than -50db but the 5ghz channel is worse than -50db, then the driver will choose the 2.4 channel. If both 2.4 and 5ghz channels are better than -50dbm, it will usually choose 5ghz. If both are worse than -50db, it will usually choose 5ghz. Please understand that when the signal strength is very close to -50dbm it could be going up and down above -50dbm very quickly in the background so which channel it choose may not match what they see in a wireless tool just before or just after it connects.
01-23-2017 10:05 PM
Best is to compare between various device and come up with a conclusion. The conclusion you come up with is user expectations. To me it seems like you notice this on the Surface and maybe not on other devices. So the preferred band to be honest is the 5ghz due to the utilization you have on the 2.4ghz.
-Scott
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01-25-2017 08:17 AM
Yes this statement is base on the Surface Pro 4.
-50dBm is the number when surface start to switch to stronger signal.
01-25-2017 07:32 AM
I would like to verify this statement.
Because we are using 1042N, 1600, 1700 cisco router, our partner told me that although 2.4ghz support 802.11n but they are not recommend to open. Is this true?
The 802.11n protocol, which was ratified as an amendment to the 802.11 standards in 2009 allows for usage in either 2.4 or 5 GHz bands and introduces MIMO (multiple input, multiple output) using multiple radios allows for encoding multiple Spatial Stream’s simultaneously (i.e) up to 4 times the data in the same amount of airtime theoretically, 3 spatial Streams is the practical limit. The 2.4 GHz band supports data rates up to 216 Mbps (assuming 20 MHz channel and 3 spatial stream transmitter). 802.11n also specifies a wider channel operation at 40 MHz commonly referred to as a bonded channel as it requires two 20 MHz channels to make a single 40 MHz channel. We do not support bonding of channels in 2.4 GHz because of interference issues associated with only having 3 non-overlapping channels available (Figure 3-3).
The number of devices, which support 3 spatial streams, is limited to higher end laptops and tablets as well as access points. Two spatial stream devices are more plentiful but still limited to Laptops and tablets, with only a few of the newest smartphones now support multiple spatial streams. In all cases, 802.11n products introduced a technology for receivers called MRC (Maximal Ratio Combining) a technique which relied on multiple receivers/antenna’s to mitigate the reliability issues associated with early 802.11b and 802.11g/a receivers and improved the overall reliability and performance of Wi-Fi. Therefore, modern 802.11n based radios improve on reliability when operating under the 802.11g standard.
Figure 3-3
01-25-2017 08:00 AM
So let's just discuss 2.4ghz and 5ghz and not get in spatial streams as it irrelevant here. The use of 2.4ghz is dependent on the site and RF usage. If for example your in a desert and no other wifi is around, you can make use of the 2.4ghz. On the other extreme side, if your space is in a downtown high rise building, 2.4ghz might be useless. So you take RF readings on the channel utilization and make a determination to turn off the 2.4ghz or only enable 2.4ghz on some AP's. 5ghz is sir of the same way. If your deployment is very high density or there are many surrounding wifi on the 5Ghz, then it's best to use the 20mhz channel width to reduce the channel overlap. RF is different at each site and also the usage is different so it must be looked at separately.
-Scott
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