11-16-2014 09:56 PM - edited 07-05-2021 01:56 AM
Dears,
We have 5508 WLC and more than 100 AP, one of them take IP address from DHCP, but it doesnt connect to WLC
WLC side shows:
(NW2-WLC01) >show ap join stats detailed f8:4f:57:f0:03:80
Sync phase statistics
- Time at sync request received............................ Not applicable
- Time at sync completed................................... Not applicable
Discovery phase statistics
- Discovery requests received.............................. 48
- Successful discovery responses sent...................... 48
- Unsuccessful discovery request processing................ 0
- Reason for last unsuccessful discovery attempt........... Not applicable
- Time at last successful discovery attempt................ Nov 17 09:52:28.072
- Time at last unsuccessful discovery attempt.............. Not applicable
Join phase statistics
- Join requests received................................... 0
- Successful join responses sent........................... 0
- Unsuccessful join request processing..................... 0
- Reason for last unsuccessful join attempt................ Not applicable
- Time at last successful join attempt..................... Not applicable
- Time at last unsuccessful join attempt................... Not applicable
Configuration phase statistics
--More-- or (q)uit
- Configuration requests received.......................... 0
- Successful configuration responses sent.................. 0
- Unsuccessful configuration request processing............ 0
- Reason for last unsuccessful configuration attempt....... Not applicable
- Time at last successful configuration attempt............ Not applicable
- Time at last unsuccessful configuration attempt.......... Not applicable
Last AP message decryption failure details
- Reason for last message decryption failure............... Not applicable
Last AP disconnect details
- Reason for last AP connection failure.................... Not applicable
- Last AP disconnect reason................................ Not applicable
Last join error summary
- Type of error that occurred last......................... None
- Reason for error that occurred last...................... Not applicable
- Time at which the last join error occurred............... Not applicable
AP disconnect details
- Reason for last AP connection failure.................... Not applicable
Ethernet Mac : 00:00:00:00:00:00 Ip Address : 10.10.12.31
No reason showed why it doesnt connects,
Also it worked properly more than 3 month
Is that Harware problem ? also Ethernet MAC is all Zeros
11-17-2014 06:55 AM
If it were me .. I would console into the AP, to a power cycle of the AP and capture what the AP is doing.. If you do, post it here. That will give is clues were to look next ..
11-17-2014 11:52 AM
Its a bit different situation, i dont have this AP physically near, so i saw it remotely
I already solved this problem thanks
02-11-2015 07:04 AM
I got the same problem as you. How did you make it out ?
02-12-2015 11:41 PM
You should copy AP mac address and add to AP policies mac address
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