3802i Client Deauthentications

[antsimmons]

Hiya.

I'm performing a POC for my company testing the 3802i using a 5508 controller.  

I'm getting soooooooo many client drops reason code 1,2  is excessive.  This is with the 3802i.

I've disabled the 3802i and ran a 3702 - I have very few drops. 

I'm running:

5508 Controller, 8.2.151 Code for testing.  

Has anyone had similar issues regarding this access point? 

[patoberli]

I don't have the 3802i, but the 2802i. Running the same software, but on 5520 controllers.

Not having such issues here, or at least I don't notice them.

Do you maybe have Client Loadbalance or Client Band Select active (I don't have them active)?

[antsimmons]

I don't have it active.   I am testing a 5520 as we speak but the loaner I received is getting an error:

REBOOT AND SELECT PROPER BOOT DEVICE OR INSERT BOOT MEDIA IN SELECTED BOOT DEVICE AND PRESS A KEY. 

[patoberli]

This message sounds like a broken hard drive. You might want to power the controller off, unseat and place the hard drive back in and power it on again. If that doesn't help, RMA/TAC.