702W APs out of box not showing on WLC

[Lovleen Arora]

We have a 2504 WLC with existing 11 APs which are 3602-I.

We want to add 5x more 702w APs. I have installed the license on the 2504 WLC and that was fine.

I have added new APs mac to my dhcp server, so they get an IP now and I can telnet/ssh into them using their IP (and default Cisco username/password).

The problem is that they are not showing up on the WLC. I see on the APs ssh session that its running the (ap1g1-RCVK9W8-M), Version 15.2(4)JB5, image.

Can someone please explain how I can get the APs showing up on the WLC?

Thanks in advance.

[Rasika Nayanajith · Accepted solution]

What code running on your WLC, it has to be 8.x to support this AP model. refer this

http://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html

If you have compatible code on your WLC  & still AP not register, pls attach AP console output while booting & trying to register

HTH

Rasika

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[Lovleen Arora]

thanks, the code on the WLC is 7.4, I will upgrade the WLC and then see if that helps, thanks for the suggestion.

[Rasika Nayanajith · Accepted solution]

Yes, go ahead with the upgrade & let us know.

If all good, you can mark thread as "answered"

Rasika