05-04-2007 08:22 AM - edited 07-03-2021 02:01 PM
Has anyone had any luck accessing these features. We are unable to access these menu based on the instructions on Cisco docs.
05-04-2007 09:15 AM
Hi Kevin,
This metod doesn't work?
Administration options in the Network Config and Phone Settings menus are hidden by default to ensure that users do not make changes that can affect the operation of the phone. You need to start the administration mode on the phone in order to use the options.
Start the Administration Mode on the Phone
Complete these steps in order to open the administration options on the Cisco Unified Wireless IP Phone 7920 so that you can access the hidden options on the Phone menu:
Press the Menu softkey.
Press (the star key). Press (the pound key), and then press (the pound key) again.
Press the green Phone key to open the administration mode.
Hidden options in the Network Config and Phone Settings menu appear.
Step 4 To hide the options, press any key in the first level submenu. Then press the green key.
From this doc;
http://www.cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a00800941bb.shtml
Rob
05-04-2007 10:04 AM
Got it, thanks.
05-04-2007 04:20 PM
If you have settings access per CallManager config set to restricted or disabled, then will not be able to access these hidden menus. Most of these are also used for troubleshooting purposes as well.
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