7921G Drivers for recovery mode

[Sylvain Meunier]

                   Hi,you might have seen this several times,but please take a minute to read.

My phone is stuck in recovery mode.I connect it to usb, the computer asks me for drivers.

I found the good page on the website to download it, but it requires me a service contract or something.The model is 7921G.

I called Cisco directly, and we verified with the serial number, there is no contract or anything attached to this phone

and there is no possibility that I can have support for it.Now my question is: how could i possibly download the drivers if cisco won't help me...

Is there anyone who can help me out?Is it against the rules to share?If not,can anyone share to me?

I am quite desperate, and I would be really grateful for anything you could do for me.

Thank you very much!

[aqjaved]

Using the USB Connection for Initial Phone Configuration

To setup new phones for deployment to users, use your PC to enter the initial configuration for the wireless network settings and network profiles. To save time during initial deployment, you can create a standard network profile template and export it to several phones. See these sections for information about initial phone configuration:

Setting Up Your PC to Configure the Cisco Unified Wireless IP Phone 7921G

Before you can configure phones using the USB connection, you must install drivers and set up the USB ports on the phone and PC.

To interface with the phone and web pages using the USB cable, the PC must run one of these operating systems:

•Windows 2000 Professional

•Windows XP

These sections provide information about setting up your PC:

Installing the USB Drivers

To install the drivers on your PC, follow these steps:

Procedure

Step 1 Download the installation package and "read me" file for the USB drivers from this location:

http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser-crypto

Note Before proceeding, review the "read me" file for specific instructions for your PC operating system.

Step 2 Double-click on the USB-Install-7921.1-0-1.exe file to start the installation program.

Step 3 Follow the prompts in the Install Shield Wizard.

Note If you receive a Hardware Installation warning message stating that the software has not passed Microsoft Windows Logo testing, click Continue.

Step 4 The driver installation is complete when you see the finished screen. You can close the wizard.

Step 5 Plug the USB cable into the USB port on the PC and into the USB connector on the phone.

The Found New Hardware Wizard dialog opens.

Step 6 To update the new software, click the button next to Yes, this time only and click Next.

Step 7 Click the button next to Install the Software automatically (Recommended).

After 2-3 minutes, the software installs and a message appears on the task bar stating "Found New Hardware - Software installed and ready to use."

Step 8 Click Finish when the installation is complete.

The phone briefly displays "USB Connected" on the status line.

For More Detail, Please click the below links:

Link-Installation

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7921g/5_0_1/english/administration/guide/7921cfgu.html#wp1333330

Link-Backup and Recovery

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7921g/5_0_1/english/administration/guide/7921cfgu.html#wp1352334

Link-Full Guide

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7925g_7925gEX_7926/firmware/1_4_4/english/release_notes/P256_BK_WDE25DD7_00_wireless-phone-release-notes-1_4_4_chapter_00.html