08-06-2020 01:31 AM - edited 07-05-2021 12:22 PM
Not sure if anybody has the same issue or if I should open a TAC?
The network includes:
The AIR-AP4800-E-K9 APs are all working and broadcast all the relevant SSIDs
My problem is the following:
Not sure if I'm missing something or if I missed a configuration step before I open TAC.
08-06-2020 01:42 AM
@toy.thompson wrote:WLCs running Gibraltar 16.2.1 in HA cluster
Not sure if I'm missing something
Before contacting TAC, kindly upgrade the firmware to something more recent, say 16.12.3.
08-06-2020 02:16 AM
Apologies...currently running Gibraltar 16.12.2s
08-06-2020 04:15 AM
can you share the show tech from one of the affected AP?
what is the power status that the WLC is reporting for those APs
08-06-2020 11:42 PM
I have managed to resolve the problem. The RF Tag was too long. I created a new shortened one and it resolved both the SSID broadcast problem as well as the 2.4GHz radio down problem. Thanks for the help.
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