Access manager authentication issue

[Meraki_Traninig]

Hello, I am trying to setup cert based authentication with the help of access manager however I am getting error, can't connect to this network.

When client is connecting to network, it is presenting username like - host/pki.upfieldbrands.com.

I tried to install access manager root CA manually and selected username while installing it.

Can anyone one pls guide how to rectify it ?

[aleabrahao]

Ensure the client certificate and intermediate CA are valid and not expired. Check that the SSID is configured for WPA2-Enterprise with EAP-TLS.

Check Meraki Event Logs under Dashboard → Wireless → Event Log and Look for EAP failure reason.

[Meraki_Traninig]

It says below : -

[Meraki_Traninig]

That all seems good.

We are getting below error.

[aleabrahao]

I suggest you open a support case.

[Philip D'Ath]

Do you have a policy permitting the group of machines to have access?

[Meraki_Traninig]

Hi Philip

We are allowing everything at the moment, just for test.

[chris.humphries]

You will need to upload the Root Cert of your PKI to Access Manager so client device cert's are trusted.

The session logs in Access Manager should give failure reasons

[Meraki_Traninig]

Thanks Chris, We already uploaded complied cert of root and intermediate CA and uploaded to the access manager.

It is giving below error.