Access Point C9120AXE-E cant configurate

[wenli]

Hello,

My problem is i cant get in to the webui of the AP. I connected the power injector with the switch and the AP. I had a previous AP C9120AXE-T and the led shined green and configurated it already. i try it with C9120AXE-E but it doesnt shine green so i cant get it to the webui.

Thank you in advance for some solutions.

[balaji.bandi]

connect the console cable and check the AP boot process.

[wenli]

you mean i should connect with a extra cable on a pc to check it with the programm

putty?

[balaji.bandi]

since other AP may have joined WLC ( so you able to use WebGUI), this AP may be  not joined to WLC - so we need to check why its failed ?

yes correct check the console port in installation guide :

https://www.cisco.com/c/en/us/td/docs/wireless/access_point/9120ax/quick/guide/ap9120ax-getstart.html

[wenli]

2 weeks ago i got 6 APs of C9120AXE-T and these could join the WLC and could configurate the APs. This week i got 3 Aps of C9120AXE-E and try to to configurate them again. So i checked in putty and the boot process is in the document log .

[balaji.bandi]

what WLC you have what is the WLC version code ?

[wenli]

where can i find it?

[balaji.bandi]

on WLC  > show version

On GUI summary you see the version running.

[wenli]

i dont have one. i just use a switch and the ap if you mean the hardware.

[wenli]

on the configurated Aps C9120AXE-T the version is 16.12.4a and in the headline it says Cisco Embedded Wireless Controller on Catalyst Access Points.

[balaji.bandi]

Aps C9120AXE-T the version is 16.12.4a and in the headline it says Cisco Embedded Wireless Controller on Catalyst Access Points.

Ok one of the AP running EWC acting controller.

Ok - on the switch all the ports are in same VLAN ? - where is your DHCP Server ?

[*04/24/2022 00:10:46.6410] Waiting for preferred uplink IP configuration
[*04/24/2022 00:10:51.6480] Waiting for preferred uplink IP configuration
[*04/24/2022 00:10:56.6550] Waiting for preferred uplink IP configuration
[*04/24/2022 00:10:57.6610] Resetting wired0 and restart DHCP client
[*04/24/2022 00:11:03.6990] Waiting for preferred uplink IP configuration
[*04/24/2022 00:11:08.7060] Waiting for preferred uplink IP configuration

can you post show run from switch ?(what switch model ?)

[wenli]

Switch model is netgear FS728TS and yes all porst should be in same VLAN. i connected the router to the switch and it shows in putty that:

[*06/22/2022 08:06:35.8688] IP DNS query for CISCO-CAPWAP-CONTROLLER.andritz.com
[*06/22/2022 08:06:35.8738] Discovery Request sent to 255.255.255.255, discovery type UNKNOWN(0)
[*06/22/2022 08:06:46.2518] ipv6 gw config loop in discovery timer expiry
[*06/22/2022 08:06:48.2518] ipv6 gw config loop in discovery timer expiry
[*06/22/2022 08:06:50.2518] ipv6 gw config loop in discovery timer expiry
[*06/22/2022 08:06:52.2528] ipv6 gw config loop in discovery timer expiry
[*06/22/2022 08:06:54.2528] ipv6 gw config loop in discovery timer expiry
[*06/22/2022 08:06:56.2528] ipv6 gw config loop in Ac discovery
[*06/22/2022 08:06:58.2538] ipv6 gw config loop in Ac discovery
[*06/22/2022 08:07:00.2538] ipv6 gw config loop in Ac discovery
[*06/22/2022 08:07:02.2539] ipv6 gw config loop in Ac discovery
[*06/22/2022 08:07:04.2539] ipv6 gw config loop in Ac discovery
[*06/22/2022 08:07:05.2539]
[*06/22/2022 08:07:05.2539] CAPWAP State: Discovery
[*06/22/2022 08:07:05.2559] IP DNS query for CISCO-CAPWAP-CONTROLLER.andritz.com
[*06/22/2022 08:07:05.2599] Discovery Request sent to 255.255.255.255, discovery type UNKNOWN(0)

[balaji.bandi]

*06/22/2022 08:07:05.2539] CAPWAP State: Discovery
[*06/22/2022 08:07:05.2559] IP DNS query for CISCO-CAPWAP-CONTROLLER.andritz.com
[*06/22/2022 08:07:05.2599] Discovery Request sent to 255.255.255.255, discovery type UNKNOWN(0)

This looks for me - these AP already configured (i guess), not able to get DHCP IP.

[wenli]

but they are new and i reset it too.

[balaji.bandi]

where is this come from ? is this your domain ?

CISCO-CAPWAP-CONTROLLER.andritz.com