11-29-2013 02:23 AM - edited 07-04-2021 01:21 AM
Hi all,
I'm facing a very strange problem!
I have an wireless network, working with 4 1600 aps and a WLC 2504.
I bought a new AP to join this network but... it's not working. The WLC doesn't even recognize the AP, it doesn't appear on the AP list. I don't have an Authorized list, it should be plug and play (I think)
It's not a L2 or L3 problem. I had replace on working AP with the new one, but... not working.
Do I need to configure something on the AP? It's by default.
Thanks a lot for your help
Solved! Go to Solution.
11-29-2013 02:48 AM
1. Your AP is running autonomous IOS. You need to convert it to LWAP. It's easy. Just copy the IOS into the AP and let the AP boot this image.
2. Make sure your WLC has the correct time and date or the AP won't join.
11-29-2013 02:34 AM
Post the following outputs:
1. WLC: sh sysinfo;
2. WLC: sh time;
3. AP: sh version;
4. AP: sh ip int brief; and
5. AP: sh inventory
11-29-2013 02:39 AM
Thanks for your fast reply!
1-
(Cisco Controller) >show sysinfo
Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.4.100.0
Bootloader Version............................... 1.0.16
Field Recovery Image Version..................... 1.0.0
Firmware Version................................. PIC 16.0
Build Type....................................... DATA + WPS
System Name...................................... WiFi_Ctrl_Alt_Lx
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1279
IP Address....................................... 10.12.2.100
Last Reset....................................... Power on reset
System Up Time................................... 6 days 18 hrs 54 mins 5 secs
System Timezone Location.........................
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180
--More-- or (q)uit
Configured Country............................... PT - Portugal
Operating Environment............................ Commercial (0 to 40 C)
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +19 C
External Temperature............................. +23 C
Fan Status....................................... 3800 rpm
State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 2
Number of Active Clients......................... 61
Memory Current Usage............................. Unknown
Memory Average Usage............................. Unknown
CPU Current Usage................................ Unknown
CPU Average Usage................................ Unknown
Burned-in MAC Address............................ 44:03:A7:31:4F:A0
Maximum number of APs supported.................. 5
2-
(Cisco Controller) >show time
Time............................................. Fri Nov 29 11:26:23 2013
Timezone delta................................... 0:0
Timezone location................................
NTP Servers
NTP Polling Interval......................... 86400
Index NTP Key Index NTP Server NTP Msg Auth Status
------- ---------------------------------------------------------------
**********************AP***************************************
3-
ap#sh version
Cisco IOS Software, C1600 Software (AP1G2-K9W7-M), Version 15.2(2)JB2, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2013 by Cisco Systems, Inc.
Compiled Mon 29-Jul-13 12:16 by prod_rel_team
ROM: Bootstrap program is C1600 boot loader
BOOTLDR: C1600 Boot Loader (AP1G2-BOOT-M) LoaderVersion 15.2(2)JAX, RELEASE SOFTWARE (fc1)
ap uptime is 10 minutes
System returned to ROM by power-on
System image file is "flash:/ap1g2-k9w7-mx.152-2.JB2/ap1g2-k9w7-mx.152-2.JB2"
Last reload reason:
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
cisco AIR-SAP1602I-E-K9 (PowerPC) processor (revision B0) with 98294K/32768K bytes of memory.
Processor board ID FGL1739X192
PowerPC CPU at 533Mhz, revision number 0x2151
Last reset from power-on
1 Gigabit Ethernet interface
2 802.11 Radios
32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: C0:67:AF:2B:13:36
Part Number : 73-14671-04
PCA Assembly Number : 000-00000-00
PCA Revision Number :
PCB Serial Number : FOC17351B19
Top Assembly Part Number : 800-38552-01
Top Assembly Serial Number : FGL1739X192
Top Revision Number : A0
Product/Model Number : AIR-SAP1602I-E-K9
Configuration register is 0xF
ap#
4-
ap#sh ip int bri
Interface IP-Address OK? Method Status Protocol
BVI1 10.12.2.75 YES DHCP up up
Dot11Radio0 unassigned YES NVRAM administratively down down
Dot11Radio1 unassigned YES NVRAM administratively down down
GigabitEthernet0 unassigned YES NVRAM up up
5-
ap#sh inventory
NAME: "AP1600", DESCR: "Cisco Aironet 1600 Series (IEEE 802.11n) Access Point"
PID: AIR-SAP1602I-E-K9 , VID: V01, SN: FGL1739X192
Thanks a lot
11-29-2013 02:48 AM
1. Your AP is running autonomous IOS. You need to convert it to LWAP. It's easy. Just copy the IOS into the AP and let the AP boot this image.
2. Make sure your WLC has the correct time and date or the AP won't join.
11-29-2013 07:24 AM
Perfect!
Thanks
11-29-2013 04:17 PM
Thanks for the time to rate our posts, Tiago.
Additional info:
1. Upgrade your FUS. Get the file here. The instructions how to do so can be found here. Just a word of caution: FUS upgrade take approximately 30 to 45 minutes.
2. A lot of the guys have been recommending people use WLC firmware version 7.4.110.0 as it fixes more bugs.
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