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AIR-AP1572EAC-B-K9 join WLC timeout

Alex Shub
Level 1
Level 1

Got weird problem when new out of the box AP1572 joining WLC, start "downloading" and then dropping. Process repeting every 4-5 minutes. Debug below. Any ideas? Could it be bad AP?

*spamApTask6: Feb 10 17:05:36.335: 2c:d0:2d:63:7b:c0 Discovery Request from 10.21.96.167:12743
*spamApTask6: Feb 10 17:05:36.335: 2c:d0:2d:63:7b:c0 Join Priority Processing status = 0, Incoming Ap's Priority 4, MaxLrads = 100, joined Aps =28
*spamApTask6: Feb 10 17:05:36.335: apModel: AIR-AP1572EAC-B-K9  
*spamApTask6: Feb 10 17:05:36.335: apType = 43 apModel: AIR-AP1572EAC-B-K9  
*spamApTask6: Feb 10 17:05:36.335: apType: Ox2b bundleApImageVer: 8.0.133.0
*spamApTask6: Feb 10 17:05:36.335: version:8 release:0 maint:133 build:0
*spamApTask6: Feb 10 17:05:36.335: 2c:d0:2d:63:7b:c0 Discovery Response sent to 10.21.96.167 port 12743
*spamApTask6: Feb 10 17:05:36.335: 2c:d0:2d:63:7b:c0 Discovery Response sent to 10.21.96.167:12743
*spamApTask6: Feb 10 17:05:36.335: 2c:d0:2d:63:7b:c0 Discovery Request from 10.21.96.167:12743
*spamApTask6: Feb 10 17:05:36.335: 2c:d0:2d:63:7b:c0 Join Priority Processing status = 0, Incoming Ap's Priority 4, MaxLrads = 100, joined Aps =28
*spamApTask6: Feb 10 17:05:47.430: acDtlsPlumbControlPlaneKeys: lrad:10.21.96.167(12743) mwar:10.21.96.7(5246)
*spamApTask6: Feb 10 17:05:47.430: 2c:d0:2d:93:1c:50 Allocated index from main list, Index: 99
*spamApTask6: Feb 10 17:05:47.430: 2c:d0:2d:93:1c:50 Using CipherSuite AES128-SHA
*spamApTask6: Feb 10 17:05:47.430: 2c:d0:2d:93:1c:50 DTLS keys for Control Plane are plumbed successfully for AP 10.21.96.167. Index 100
*spamApTask3: Feb 10 17:05:47.431: 2c:d0:2d:93:1c:50 DTLS Session established server (10.21.96.7:5246), client (10.21.96.167:12743)
*spamApTask3: Feb 10 17:05:47.431: 2c:d0:2d:93:1c:50 Starting wait join timer for AP: 10.21.96.167:12743
*osapiBsnTimer: Feb 10 17:06:47.242: 2c:d0:2d:93:1c:50 Wait join timer expired for connection 10.21.96.167:12743
*spamApTask6: Feb 10 17:06:47.242: 2c:d0:2d:93:1c:50 Disconnecting due to a wait join timer expiry event for (10.21.96.167:12743) server details (10.21.96.7:5246)
*spamApTask6: Feb 10 17:06:47.243: 2c:d0:2d:93:1c:50 Found DTLS connection 0x17d42b00, disconnecting it
*spamApTask6: Feb 10 17:06:47.243: acDtlsPlumbControlPlaneKeys: lrad:10.21.96.167(12743) mwar:10.21.96.7(5246)
*spamApTask6: Feb 10 17:06:47.243: 2c:d0:2d:93:1c:50 DTLS keys for Control Plane deleted successfully for AP 10.21.96.167
*spamApTask6: Feb 10 17:06:47.251: 2c:d0:2d:93:1c:50 Deleting AP entry 10.21.96.167:12743 from temporary database.
*spamApTask6: Feb 10 17:06:47.251: 2c:d0:2d:93:1c:50 DTLS connection closed event receivedserver (10.21.96.7/5246) client (10.21.96.167/12743)
*spamApTask6: Feb 10 17:07:55.642: 2c:d0:2d:63:7b:c0 Msg Timeout for 10.21.96.167:12743, max retries: 29
1 Reply 1

Sandeep Choudhary
VIP Alumni
VIP Alumni

Please paste the output of these commands:

sh sysinfo from WLC

sh version from AP

its a mesh AP so you nee dto add the mac address of the AP in wlc and then convert from bridge to local mode.

How to do it: 

Before converting to bridge mode we must add the mac address of the AP in Policies list or the MAC filtering list. From Security > AAA > AP Policies, click Add.

Regards

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