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AIR-LAP1242AG stopped working

James May
Level 1
Level 1

Good morning.  Having an issue with one of our WAPs.  It is an AIR-LAP1242AG-A-K9.  We had a controlled power outage.  Prior to the power being shut off, all devices were powered down. Once power was restored, this unit did not return to service.  I cannot find any information on the LED codes either as it is different that was is listed in the manual.

 

Here's what is happening.  When the unit is powered up,  Ethernet is off,  radio blinks green and the status is a light blue/greenish color.  After a few seconds, the network led comes on and it's solid green, radio is solid green and status turns solid green.

 

After about a minute, all lights go out, status turns white then dull green.  the ethernet will start to blink green.

1) Shortly after, the network will blink green, radio will blink red, and status will cycle through the colors.  Then it will stop with the network being green, radio off and status is pink.

 

2) It will sit that way for a few minutes, then the cycle restarts with the ethernet blinking green, radio blinks red and status cycles colors.  This time it ends with the ethernet off, radio red and status pink.

 

3) it will cycle again and then the ethernet and radio will be off and the status will be pink.

 

It will sit for a couple minutes and start the process over again.  Just loops with the two steps mentioned above.

 

This occurs under both power methods, POE or regular power cord.

 

I can see and ping the IP of the device however the WLC does not pick it up.

 

I'm at a bit of a loss here.  Can't figure out how to get it back in service.  If anyone can assist, that would be great.

 

Thanks kindly,

James

16 Replies 16

Now we're getting somewhere.  Thanks the article above.

 

I have removed the NTP server entry from the Cisco 2500 WLC, changed the date to 2015 and rebooted the controller.  I then reset the WAP and it connected.

 

Now to upgrade the software on the controller and we should be good to go.

Yeah, but you might have trouble downloading the file. Because they are so old, Cisco removed various versions. If the needed ones aren't anymore available, you have to open a TAC to get access to the files.

You write you have a 2504, make sure to read the release notes about the supported APs in newer versions and make sure to check if you need a FUS upgrade (I'm pretty sure you need one). Also make sure to upgrade in the supported steps. The FUS will take about 15-30 minutes alone (it's like the BIOS of the machine) for the upgrade.


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