Aironet 1600 wireless client troubles

[krawdad37]

Hi,

I just installed an Aironet 1602i, standalone WAP.

I have it configured to use a RADIUS server in our office. However, two issues have come up when trying to get clients connected.

1. iPhones and iPads won't connect to either the 2.4 or the 5 GHz radios.

2. No one can connect to the 5 Ghz radio.

Both radios are UP according to the GUI interfaces of the WAP. Also, laptops and android devices are able to connect to the 2.4GHz radio but not the 5 GHz radio.

I am on the latest version of the firmware.

Does anyone have place I can start to figure this out?

Thanks!

Dave

[Leo Laohoo]

For iPhones and iPads, use WPA2.  Don't enable both WPA/WPA2.  Choose one.

Another option, try with OPEN authentication.  If that works and everyone (and I mean EVERYONE), can log in, then you ramp up your security & encryption one-at-a-time until you start to break things.