AIronet 1852 restart with errors

[enrico.becchetti]

Dear all,

I have a network with about 20 access points series 1850 managed with a virtual wireless lan

controller, Mobility express version 8.10.196.

One of these access points after a reset stopped working.

I connected a console cable and I saw that a reboot is constantly performed.

The file is attached.

Is it a software or hardware problem?

Thank you !

Best Regars

-Enrico-

[marce1000]

 - @enrico.becchetti   The error log contains various hardware errors, this access point is broken => RMA

 M.

[enrico.becchetti]

Dear @marce1000 

How is it possible that after a factory reset this AP has broken ?

this product is EOL can I still do an RMA ?

Thanks

[marce1000 · Accepted solution]

  - @enrico.becchetti   Getting broken can always happen ,  you may also for instance try a full power cycle of the AP
                                   as an action of last hope. The ability to RMA may depend on support contracts available (or not) for the
                                   particular AP model.

  M.

[enrico.becchetti]

hi @marce1000 

if you still have some time for me I wanted to tell you that a few days ago I had the same problem with another AP 1852. After having done a conversion between CAPWAP and Mobility Express it started to restart continuously and is no longer operational. I read an article that talks about an AP 1852 that restarts continuously. I can't find the link. In this article it was written that one cause was the start with the radio interfaces active. Does it make sense? And how can I start it without the radio active?

Thanks