alarms in the controller APF-1-ADD_TO_BLACKLIST_FAILED

[techqsl05]

Hello everybody

I have alarms in the controller, and client can not connect whit wlan.

Somebody have similar problems?

Thanks for your help

[George Stefanick]

You mentioned black list in the title. Is the client blacklisted ? Have you done a client debug. What is the pem state of the client 

[techqsl05]

 hi George,

it is in the mesage logs,

because now users are not able to connect to any wlan( i have two wlan), the wlans it up, the broadcast SSID is enabled, but not broadcast.

[Sandeep Choudhary · Accepted solution]

which WLC and which SW version you are running ?

check this:

https://tools.cisco.com/bugsearch/bug/CSCun30047/?referring_site=bugquickviewredir

Regards

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[techqsl05]

my controller  is  model AIR-CTVM-K9, and version 7.6(120) 

[Sandeep Choudhary · Accepted solution]

Can you upgrade the sw version on WLC to 7.6.130.0 or 8.0.120.0 and try again to reproduce this issue.

If this issue persist after upgrade then Raise a TAC case with Cisco.

Regards

Don't forget to rate helpful posts

[Prakash Parvathala]

HI

There is one similar thread please look into it

https://supportforums.cisco.com/discussion/12103771/error-log-apf-1-addtoblacklistfailed