An issue about 1832i

[jhseol@ugent.co.kr]

Hi, Guys.

A quick question again.

My client bought two 1832i and set it up.

It was working well. But 1832 and connected devices has disconnected sometimes.

And they reboot their device(not 1832) then they are working well.

The topology is like this,

------------------------------------------

Main -Hub - 1832 - devices

other room

Main -Hub - 1832 - devices

------------------------------------------

they set static IP addresses at their own created devices.

When this issue happened, all their devices are disconnecting...

I know my Eng is terrible....but hope you guys can understand what I mean.

[Sandeep Choudhary]

if you can paste the error logs from WLC CLI then it will be easy for us to find the root cause!!!

whcih version you are runnning on 1832I models..?

Regards

Dont forget to rate helpful posts

[jhseol@ugent.co.kr]

 They are not using WLC, they are all ME pruduct... and they didn't give me logs..

and the version is  8.5.100

[patoberli · Accepted solution]

Bad release to run, use the latest 8.5.120.0 or even better 8.5mr3. 8.5.130.0 will very soon be released.
I'm fairly sure most issues will be resolved after that. If both run standalone you have to upgrade both. If one is the master and the other joined it, only upgrade the master and the other AP will also be upgraded through the master.

[jhseol@ugent.co.kr]

It was very clear answer to me. Thank you for the answer.

Another question, Is there any  link to download it for free? or Can you send it to jhseol@ugent.co.kr please? because My client had bought a SMBS for this...

Spoiler

[patoberli]

That is sadly not allowed, but you can search for the filename on google and you will probably find it. Just verify the MD5 sum from the Cisco download area and your downloaded file. 

Alternatively, ask here to get access: https://supportforums.cisco.com/t5/other-wireless-mobility-subjects/85mr3-interim-build-availability/td-p/3361962 it's a beta version, but will also work quite fine.

Regardless of this, I recommend to get a small service contract (Smartnet) for the AP.