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AP crashed coredump: process capwapd

wireless guy
Level 1
Level 1

8540-HA 3802i 8.10.162.0

 

coredump: process capwapd
Sep 28 10:42:14 /usr/bin/cisco_core.sh: +=== SW crashed on Process capwapd
Sep 28 10:43:49 /usr/bin/cisco_core.sh: +=== SW crashed on Process capwapd
Sep 28 10:45:21 /usr/bin/cisco_core.sh: +=== SW crashed on Process lua
Sep 28 10:45:24 /usr/bin/cisco_core.sh: +=== SW crashed on Process capwapd
Sep 28 10:45:31 /usr/bin/cisco_core.sh: +=== SW crashed on Process sh
Sep 28 10:47:06 /usr/bin/cisco_core.sh: +=== SW crashed on Process capwapd
core file: AP__23167-core-lua.8.10.162.0.2021-09-28-10-39-00.tgz

2 Replies 2

Arshad Safrulla
VIP Alumni
VIP Alumni

Usually crashes are very difficult to be investigate by an non-TAC engineer as there will be lot of debug messages and logs generated during this process which can be understood or interpreted in a useful way only by TAC or Cisco Internal engineers. You can use the below bug search tool to check whether your AP behavior or logs can give you a match and if yes apply the workaround or upgrade.

https://bst.cloudapps.cisco.com/bugsearch/

 

If you cannot find any reach out to TAC.

Leo Laohoo
Hall of Fame
Hall of Fame

I need to see the AP crashinfo file. 

Go to Management > Tech Support > AP Crash Log

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