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AP Joined a WLC with incompatible firmware/code

mattnicomn10
Community Member

For anyone that runs into the same issue.

 

So, I moved 100+ APs, 3502s, using Prime to a WLC that had updated firmware. The 3502s are not compatible with 8.10.162.0, so the WLC I moved it to showed some CAPWAP errors stating, " no license present with the AP trying to join". We disabled Licensing on it. Using: Config ap cert-expiry-ingore mic enable/disable. It took about 10-15 mins and the APs joined a WLC that was compatible with the 3502s. I then used prime to reconfigure them to the appropriate WLC. 

2 Replies 2

Scott Fella
Hall of Fame
Hall of Fame

You always need to look at the compatibility matrix.  Never assume when you upgrade or downgrade or introduce a new device.  If you consoled into the ap, you would see a message stating an error about the code not being supported.  Anyway's, if you don't have it, here is the link to the matrix:

Cisco Wireless Solutions Software Compatibility Matrix - Cisco

-Scott
*** Please rate helpful posts ***

Rich R
VIP
VIP

"config ap cert-expiry-ingore mic enable/disable" has nothing to do with licensing - it disables/enables certificate date validity checks.

Like @Scott Fella said you need to read release notes, deployment guides, TAC recommendations and support matrix docs before embarking on major changes.

In this case if "config ap cert-expiry-ingore mic enable/disable" solved your problem then you were hitting the certificate expiry issue very comprehensively documented (and referenced dozens of times on these forums) in the field notice:

https://www.cisco.com/c/en/us/support/docs/field-notices/639/fn63942.html

 

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TAC recommended codes for AireOS WLC's   and   TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's,   Best Practices for 9800 WLC's   and   Cisco Wireless compatibility matrix
Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless" output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs
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