AP Losing their name after staging

[nir wittenberg]

In the last couple of deployments our APs lost their name when reconnecting to the 9800 after initial staging.  This has happened whether we changed the name in the GUI or via the console on the AP.

Anyone else seen this behaviour?

[Leo Laohoo · Accepted solution]

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@nir wittenberg wrote:
In the last couple of deployments our APs lost their name when reconnecting to the 9800 after initial staging.

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Was the AP in "Downloading" state when the AP's names were changed?

What firmware is the controller on?

[nir wittenberg]

Most likely it was in Downloading state.  I will verify with my techs.  We are on 17.12.5.

[Mark Elsen]

  - @nir wittenberg   You can only use the 9800 GUI for setting the AP Name; (remember to save the configuration)

  M.