AP not joining the WLC 3504

[abinaya.2.r]

Hi,

I have a cisco AP model  3702I-k9.. It is not joining to the WLC 3504. The AP gets stuck in the sending Join Request to 10.69.64.15 message as below. Please help.

*Jan 22 03:53:51.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.69.64.15 peer_port: 5246
*Jan 22 03:53:51.223: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 10.69.64.15 peer_port: 5246
*Jan 22 03:53:51.223: %CAPWAP-5-SENDJOIN: sending Join Request to 10.69.64.15
*Jan 22 03:53:56.223: %CAPWAP-5-SENDJOIN: sending Join Request to 10.69.64.15

[Sheraz.Salim]

make sure clock in accurate on WLC.

[abinaya.2.r]

clock is same

[Sheraz.Salim]

go to wlc GUI.

Monitor---->statistics---->AP join

what you see there?

[Scott Fella]

You have any other aps joined to this wlc? If not, make sure you add the license and that the country code is correct.

[bbraganza]

hi,

Do You have any other AP on the controller?

What ver of code are you running on the controller?

what is the model number of the AP? region?

Send below details..

show sysinfo

show license summary

[Sandeep Choudhary]

paste the out of these two commands:

sh version form AP

sh sysinfo from WLC

also paste the bootup process from AP console.

Regards

Dont forget to rate helpful posts

[abinaya.2.r]

Thanks all.

I added the license and then AP got registered.

Although the license shows 250, I had added it and then it is joined the wlc.