AP Registration Issue

anthony.dyne · ‎07-16-2012

Hi Experts

Not able to register AP Point < Air-Cap35021-E-K9 > on 4402 WLC running IOS (AIR-WLC4400-K9-7-0-235-0 )

Other AP already registered on the WLC are AIR-LAP1242AG-E-K9 & AIR-LAP1131AG-E-K9

Any hints to resolve the registration issue

thanks

Anthny

Amjad Abdullah · ‎07-16-2012

How any APs already registerred on the wlc?

Can you provide console output from the AP.

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anthony.dyne · ‎07-16-2012

Hi Amjad

currently 6 AP are registered to WLC, newly purchased AP - Air-Cap35021-E-K9 not getting registered. The Green LED is blinking, I shut/noshut the interface connected to AP but still the same issue. what you mean by console output from the WLC

thanks

Anthony

Amjad Abdullah · ‎07-16-2012

Sorry i meant console output from AP. i edited the above post.

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anthony.dyne · ‎07-16-2012

on the console I dont see anything, do I need to enable some commands to get console output. which debug commands will help to identify the issue

Leo Laohoo · ‎07-16-2012

Can you please post the following command outputs:

1. WLC: sh sysinfo;

2. WAP: sh version; and

3. WAP: sh inventory

Console into the WAP and reboot the WAP. Post the entire bootup process including the attempt to join or look for a valid controller.

anthony.dyne · ‎07-16-2012

Hi leo

are are show commands

(Cisco Controller) >show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.

Product Name..................................... Cisco Controller

Product Version.................................. 7.0.235.0

RTOS Version..................................... 7.0.235.0

Bootloader Version............................... 4.2.205.0

Emergency Image Version.......................... N/A

Build Type....................................... DATA + WPS

System Name...................................... WLC-HO

State of 802.11b Network......................... Enabled

State of 802.11a Network......................... Enabled

Number of WLANs.................................. 10

Number of Active Clients......................... 16

Maximum number of APs supported.................. 12

Power Supply 2................................... Present, OK

Maximum number of APs supported.................. 12

NAME: "Chassis" , DESCR: "4400 Series WLAN Controller:12 APs"

PID: AIR-WLC4402-12-K9, VID: V04,

*Mar 1 00:00:11.642: %LINK-3-UPDOWN: Interface GigabitEthernet0, changed state to up

*Mar 1 00:00:11.654: %SYS-5-RESTART: System restarted --

Cisco IOS Software, C3500 Software (AP3G1-RCVK9W8-M), Version 12.4(23c)JA3, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Compiled Tue 18-Oct-11 15:02 by prod_rel_team

*Mar 1 00:11:34.018: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY

*Mar 1 00:11:34.987: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to up

*Mar 1 00:11:55.941: %CDP_PD-2-POWER_LOW: All radios disabled - NEGOTIATED WS-C2960S-48LPS-L

*Mar 1 00:12:02.978: %CAPWAP-3-ERRORLOG: Not sending discovery request AP does not have an Ip !!

*Mar 1 00:12:12.978: %CAPWAP-3-ERRORLOG: Not sending discovery request AP does not have an Ip !!

*Mar 1 00:12:22.978: %CAPWAP-3-ERRORLOG: Not sending discovery request AP does not have an Ip !!

*Mar 1 00:12:32.979: %CAPWAP-3-ERRORLOG: Not sending discovery request AP does not have an Ip !!

*Mar 1 00:12:42.979: %CAPWAP-3-ERRORLOG: Not sending discovery request AP does not have an Ip !!

Not in Bound state.

*Mar 1 00:12:52.979: %CAPWAP-3-ERRORLOG: Not sending discovery request AP does not have an Ip !!

*Mar 1 00:12:52.979: %CAPWAP-3-DHCP_RENEW: Could not discover WLC using DHCP IP. Renewing DHCP IP.

*Mar 1 00:12:56.326: %CDP_PD-2-POWER_LOW: All radios disabled - NEGOTIATED WS-C2960S-48LPS-L

*Mar 1 00:13:02.983: %CAPWAP-3-ERRORLOG: Not sending discovery request AP does not have an Ip !!

*Mar 1 00:13:12.983: %CAPWAP-3-ERRORLOG: Not sending discovery request AP does not have an Ip !!

*Mar 1 00:13:22.983: %CAPWAP-3-ERRORLOG: Not sending discovery request AP does not have an Ip !!

show cdp neigh from switch

AP2894.0fc1.00f6 Gig 1/0/1 149 T AIR-CAP35 Gig 0

interface GigabitEthernet1/0/1

description Linked to AP

switchport access vlan 26

switchport mode access

spanning-tree portfast

end

interface GigabitEthernet1/0/49

description Linked to BB

switchport mode trunk

end

show vlan

26 WLC active Gi1/0/1, Gi1/0/2, Gi1/0/3

Amjad Abdullah · ‎07-16-2012

Two problems:

Ap does not have enough power:

*Mar 1 00:11:55.941: %CDP_PD-2-POWER_LOW: All radios disabled - NEGOTIATED WS-C2960S-48LPS-L

And

AP does not have an IP address. Is there a configured dhcp that the ap can reach from it is subnet?

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anthony.dyne · ‎07-17-2012

can I enter static ip from AP console

do I need any config for power on the switch, currently i have three POE device on the switch WS-C2960S-48LPS-L

POE1#show power inline

Module Available Used Remaining

(Watts) (Watts) (Watts)

------ --------- -------- ---------

1 370.0 42.6 327.4

Interface Admin Oper Power Device Class Max

(Watts)

--------- ------ ---------- ------- ------------------- ----- ----

Gi1/0/1 auto on 15.4 AIR-CAP3502I-E-K9 3 30.0

Gi1/0/2 auto on 15.0 AIR-LAP1242AG-E-K9 3 30.0

Gi1/0/3 auto on 12.2 AIR-LAP1131AG-E-K9 3 30.0

Amjad Abdullah · ‎07-17-2012

Here is how to configure the AP with static IP:

https://supportforums.cisco.com/docs/DOC-18274

Note: if the command with "lwapp" keyword could not be run then try the keyword "capwap" instead in the command.

You need a PoE that is IEEE 802.11af compliant. Check if your switch is compatible with this.

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anthony.dyne · ‎07-17-2012

Hi

Not able to configure static IP even powering ; only get following msg

Mar 1 00:12:56.326: %CDP_PD-2-POWER_LOW: All radios disabled - NEGOTIATED WS-C2960S-48LPS-L

*Mar 1 00:13:02.983: %CAPWAP-3-ERRORLOG: Not sending discovery request AP does not have an Ip !!

*Mar 1 00:13:12.983: %CAPWAP-3-ERRORLOG: Not sending discovery request AP does not have an Ip !!

*Mar 1 00:13:22.983: %CAPWAP-3-ERRORLOG: Not sending discovery request AP does not have an Ip !!

Leo Laohoo · ‎07-17-2012

1.  WLC:  sh sysinfo;
2.  WAP:  sh version; and
3.  WAP:  sh inventory

Hi Anthony,

Your output to the above commands are not complete and not correct.

I need the FIRST TWO pages of the output to the command "sh sysinfo" of the WLC.

I need the output from the WAP the commands "sh version" and "sh inventory".

*Mar 1 00:12:56.326: %CDP_PD-2-POWER_LOW: All radios disabled - NEGOTIATED WS-C2960S-48LPS-L

*Mar 1 00:13:02.983: %CAPWAP-3-ERRORLOG: Not sending discovery request AP does not have an Ip !!

*Mar 1 00:13:12.983: %CAPWAP-3-ERRORLOG: Not sending discovery request AP does not have an Ip !!

*Mar 1 00:13:22.983: %CAPWAP-3-ERRORLOG: Not sending discovery request AP does not have an Ip !!

Don't worry about the power. It's not a major issue. We'll deal with the power AFTER the WAP has joined the WLC.

The WAP doesn't have an IP address.

In enable mode, enter the following commands:

AP#capwap ap ip address

AP#capwap ap controller ip address

Marco Gonzalez · ‎07-16-2012

Also make sure that the access point is properly powerd with the proper power supply (AIR-PWR-B), power injector (AIR-PWRINJ4) or via PoE (802.3af compliant port providing at least 15.4 W

chan · ‎07-18-2012

It seems that you need to configure 'Vendor Classes' in your DHCP scope for these new 3502 APs. What do you have for your DHCP server? If you have DHCP in your router, you need to configure option 60.