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AP's Rebooting Randomly On WLC Running 8.3.112.0

Donald Wolfe
Level 1
Level 1

Hi Team,

We are running 8.3.112.0 and are experiencing ap's rebooting randomly and are wondering if its code related?

>show ap join stats summary 00:2a:10:60:5a:d0

Is the AP currently connected to controller................ Yes
Time at which the AP joined this controller last time...... Apr 06 20:50:50.956
Type of error that occurred last........................... AP got or has been disconnected
Reason for error that occurred last........................ The AP has been reset by the controller
Time at which the last join error occurred................. Apr 06 20:47:02.345


2. (Cisco Controller) >show ap join stats summary 00:2a:10:60:56:2c

Is the AP currently connected to controller................ Yes
Time at which the AP joined this controller last time...... Apr 06 17:55:28.604
Type of error that occurred last........................... Unsuccessful Lwapp join response sent
Reason for error that occurred last........................ Failed to delete database entry
Time at which the last join error occurred................. Apr 06 17:54:09.676


3. (Cisco Controller) >show ap join stats summary 58:ac:78:f8:58:ce

Is the AP currently connected to controller................ Yes
Time at which the AP joined this controller last time...... Apr 06 21:33:25.461
Type of error that occurred last........................... AP got or has been disconnected
Reason for error that occurred last........................ Number of message retransmission to the AP has reached maximum
Time at which the last join error occurred................. Apr 06 21:31:40.828

2 Replies 2

Donald Wolfe
Level 1
Level 1

In reviewing the logs on the connected switches the ports that are the uplink for the AP's never appear to bounce.  From the switch perspective the AP's never seem to have a connectivity issue.

should be code related, if you did not have this issue with a previous release.

if it is newer AP models (eg 2800/3800) most likely it could be due to  combination of new hardware/new software which is not baked enough.

HTH

Rasika

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