Hi,
I have a site with 3 AP. all of them are 1042N model.
I created a new map for this site, and the heat map is shown. the problem is that no client displayed on the map.
This error came up on the location server event log -
Failed to create heat map for MAC: xx:xx:xx:xx:xx Reason: Failed to find any APs in the database for a RSSI list
I tried to add a new access point from the same model, and the status didn't changed, still no clients.
when I added a different AP model - 1242-AG the cliend came up to the heat map!
any idea what can cause this issue?
versions -
WLC 5508 - 7.0.116.0
WCS- 7.0.240.0
Location 2710- 6.0.202.0
Thanks
Meir