Well a few things, make sure the time on the controller is correct, you have added license and the country code is also defined to match the access points. Now if you console into the ap, typically you will find your answer to why the aps are not joining. This can be what I mentioned above, aps not supporting the code, or if aps are in bridge mode, which then you need to add the AP’s Ethernet MAC address to the Mac filter list. You might of purchased the wrong sku or was sent the wrong product, but that is easily changed once the ap has joined and the ap mode is changed back to local. Keep in mind, the ap Ethernet MAC address can be found on the box, using cdp neighbor, or from the ap join stats, not from the logs. Also place the aps on the same subnet as the wlc to make the join process simple. Once joined, you can move them to any other vlan.
-Scott
*** Please rate helpful posts ***
