AP3802I AP's keep rebooting

[mathemba]

Hi Everyone,

My AP's keep rebooting please help;

*spamApTask5: Feb 19 16:38:29.465: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask5: Feb 19 16:38:24.149: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*Dot1x_NW_MsgTask_4: Feb 19 16:38:24.144: %DOT1X-3-INVALID_WPA_KEY_STATE: 1x_eapkey.c:2900 Received EAPOL-key message while in invalid state (4) - version 1, type 3, descriptor 2, client 80:ce:b9:2f:20:2c

*Dot1x_NW_MsgTask_3: Feb 19 16:38:16.905: %DOT1X-3-INVALID_REPLAY_CTR: 1x_eapkey.c:452 Invalid replay counter from client 54:f2:01:74:9b:5b - got 00 00 00 00 00 00 00 00, expected 00 00 00 00 00 00 00 01

*Dot1x_NW_MsgTask_0: Feb 19 16:37:56.238: %DOT1X-3-INVALID_REPLAY_CTR: 1x_eapkey.c:452 Invalid replay counter from client 48:13:7e:87:c5:10 - got 00 00 00 00 00 00 00 00, expected 00 00 00 00 00 00 00 01

*Dot1x_NW_MsgTask_2: Feb 19 16:37:48.866: %DOT1X-3-INVALID_REPLAY_CTR: 1x_eapkey.c:452 Invalid replay counter from client e8:93:09:63:dc:e2 - got 00 00 00 00 00 00 00 00, expected 00 00 00 00 00 00 00 01

*spamApTask2: Feb 19 16:37:45.529: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*Dot1x_NW_MsgTask_6: Feb 19 16:37:43.751: %DOT1X-3-INVALID_REPLAY_CTR: 1x_eapkey.c:452 Invalid replay counter from client 98:22:ef:3a:2e:56 - got 00 00 00 00 00 00 00 00, expected 00 00 00 00 00 00 00 01

*spamApTask3: Feb 19 16:37:43.532: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask2: Feb 19 16:37:40.344: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask4: Feb 19 16:37:40.057: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask7: Feb 19 16:37:39.653: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask7: Feb 19 16:37:39.008: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask6: Feb 19 16:37:38.584: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask3: Feb 19 16:37:38.176: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask3: Feb 19 16:37:35.996: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask7: Feb 19 16:37:34.944: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*Dot1x_NW_MsgTask_4: Feb 19 16:37:34.704: %LOG-3-Q_IND: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask4: Feb 19 16:37:34.650: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask0: Feb 19 16:37:34.553: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask4: Feb 19 16:37:34.537: %LOG-3-Q_IND: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP[...It occurred 2 times.!]

*spamApTask5: Feb 19 16:37:34.182: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask7: Feb 19 16:37:33.972: %LOG-3-Q_IND: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask0: Feb 19 16:37:33.758: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask6: Feb 19 16:37:33.400: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask7: Feb 19 16:37:32.616: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*emWeb: Feb 19 16:37:31.258: %LOG-3-Q_IND: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP[...It occurred 2 times.!]

*spamApTask3: Feb 19 16:37:30.404: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask7: Feb 19 16:37:29.819: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask7: Feb 19 16:37:29.707: %LOG-3-Q_IND: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP[...It occurred 3 times.!]

*spamApTask0: Feb 19 16:37:29.121: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask0: Feb 19 16:37:29.008: %LOG-3-Q_IND: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP[...It occurred 2 times.!]

*spamApTask0: Feb 19 16:37:28.656: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask0: Feb 19 16:37:28.544: %LOG-3-Q_IND: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask3: Feb 19 16:37:28.049: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*Dot1x_NW_MsgTask_4: Feb 19 16:37:27.643: %LOG-3-Q_IND: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP[...It occurred 2 times.!]

*spamApTask1: Feb 19 16:37:27.354: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask1: Feb 19 16:37:25.465: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask1: Feb 19 16:37:25.353: %LOG-3-Q_IND: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask4: Feb 19 16:37:25.305: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask4: Feb 19 16:37:24.864: %LWAPP-3-REPLAY_ERR: spam_lrad.c:44958 The system has received replay error on slot 0, WLAN ID 2, count 6 from AP 38:1c:1a:22:ad:c0

*spamApTask3: Feb 19 16:37:24.213: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask1: Feb 19 16:37:23.940: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask1: Feb 19 16:37:23.825: %LOG-3-Q_IND: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask2: Feb 19 16:37:23.494: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask1: Feb 19 16:37:23.153: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask3: Feb 19 16:37:22.707: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask2: Feb 19 16:37:22.142: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask1: Feb 19 16:37:22.120: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask1: Feb 19 16:37:21.361: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask3: Feb 19 16:37:20.611: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask6: Feb 19 16:37:19.660: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask4: Feb 19 16:37:18.633: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask2: Feb 19 16:37:18.175: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask1: Feb 19 16:37:17.699: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask1: Feb 19 16:37:16.228: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask3: Feb 19 16:37:15.512: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask4: Feb 19 16:37:15.223: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

*spamApTask1: Feb 19 16:37:12.366: %RRM-3-RRM_LOGMSG: rrmClient.c:777 RRM LOG: Hyperlocation config not supported for this AP

[marce1000]

   https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvi63043/?rfs=iqvred

M.

[Sandeep Choudhary]

Upgrade wlc to 8.5.131.0.

Regards

Dont forget to rate helpful posts

[Leo Laohoo]

Upgrade to 8.5.135.0.

[mathemba]

Thanks Leo,

I upgraded to that version and now the AIR-CAP1552E-E-K9 AP's do not want to work. See attached.........

[Ric Beeching · Accepted solution]

Hey did you install the supplementary bundle for the outdoor APs (AP802,AP1530, AP1550 and AP1570). Your APs probably can't find the software on the WLC so download and install the bundle.

Cheers,
Ric

[mathemba]

Hello Ric,

Could you please send me a link to the correct supplementary bundle and also show or tell me where to install it to the WLC?

[Ric Beeching]

Hi Mathemba,

The file is in the same location on Cisco as where you downloaded the code from. If you are using WLC 5508 for example it is under the 8.5.135.0 (I assume that's what you installed) download section labelled (Supplementary AP Bundle Images for Cisco 5508 Series WLC Release 8.5. This bundle is mandatory to support AP802,AP803,AP1530, AP1550 , AP1570 and AP1600.)

https://software.cisco.com/download/home/282600534/type/280926587/release/8.5.135.0

What model WLC are you using?
Ric

[mathemba]

Hi Ric,

I installed the supplementary bundle (AIR-CT2500-AP_BUNDLE-K9-8-5-135-0) and it worked, all AP's are up and running.

Thanks a lot.

Am running a 2504 on my site.

[Leo Laohoo]

---

@mathemba wrote:

I upgraded to that version and now the AIR-CAP1552E-E-K9 AP's do not want to work. See attached.........

---

Attachment "B" has a filter of "Downloading" and the 1550 are there.  So I can't tell from the screenshots if the APs are actually downloading the firmware or not. 

Next, I agree with Ric.  Did you upload the AP Supplementary Bundle?