07-07-2016 12:26 AM - edited 07-05-2021 05:22 AM
hi all,
I encounter something strange lately. for Iphone device - only for Iphone, it needed some time to recover the connection to the internet. I can't find anything in the logs why it reacted this way.
The iphone lost connection needed a while to recover and sometimes needed to re-join.
Clean air status saying : issue.
Controller is : 5508 series with software version : 8.0.121.0
AP : AIR-CAP3502I-S-K9
I wonder if anyone encounter the similar issue.
thank you.
07-07-2016 12:33 AM
When this issue noticed ? when did you upgrade 5508 to 8.0.121.0 code ?
Below is the recommended code in 8.0.x release (8.0MR3)
http://www.cisco.com/c/en/us/td/docs/wireless/controller/release/notes/crn80mr3.html
HTH
Rasika
07-12-2016 01:00 AM
hi Rasika,
The issue started about 2 weeks ago.. the upgrade to the version was done actually about 6 months ago.
Thank you.
07-12-2016 01:17 AM
Another information, whenever the device has an issue : the 'clean air' 'policy load' status : issue
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