12-20-2018 01:57 AM - edited 07-05-2021 09:37 AM
I think it is now comman Apple devicess disconnecting or need re atutication with WLC. If you have any new update. please let us know, thanks.
12-20-2018 09:26 AM
What AP model is it & what software version you running ?
Pls share your AP configs to see how you configure it.
HTH
Rasika
12-22-2018 09:29 PM
Hi, we have total 50 APs control by controller 2504 with software version of 8.3.102.0 and using 3 type of AP AIR-CAP3602I-E-K9 / 802.11bg:-E 802.11a:-E, AIR-CAP2702I-E-K9 / 802.11bg:-E 802.11a:-E and AIR-CAP1702I-E-K9 / 802.11bg:-E 802.11a:-E. if you want the config file of WLC please send me your personal email. Thanks.
Regards
Hakimi
12-24-2018 12:16 PM
"Hi, we have total 50 APs control by controller 2504 with software version of 8.3.102.0"
I would upgrade WLC software version to 8.5.140.0 first. Then will troubleshoot if problem persist. Current code you are running is not recommended version & could have software defects/bugs
Here is the release notes of 8.5.140.0
https://www.cisco.com/c/en/us/td/docs/wireless/controller/release/notes/crn85mr4.html
HTH
Rasika
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12-25-2018 08:16 PM
Hi Rasika, one I upgraded to 8.5 we had same problem even more than I downgraded back to 8.3.
12-25-2018 08:17 PM
Hi Rasika, one I upgraded to 8.5 we had same problem even more than I downgraded back to 8.3.
12-23-2018 08:53 PM
Hi, every one in Cisco any update please, I think there is no any slotion and it is puting us on troble now.
12-23-2018 10:54 PM
Hi @hhakimi
as Rasika asked you please share your config, remember we’re a community no Cisco’s workers if you share your file more people will be able to check it and give u some advices, otherwise, you’re limiting help.
12-23-2018 11:23 PM
12-24-2018 09:27 AM
Hi @hhakimi
Do you have issues only with APs on autonomus mode? Or the APs joined to WLC as the same issue?
Please if we´re talking about WLC share the output of the command " show run-confg no-ap" If were talking about autonomus AP share the complete output of "show running config"
12-25-2018 08:14 PM
12-26-2018 06:57 AM
Hi @hhakimi
Please disable "CCX - AironetIe Support.......................... Enabled"
Check and please let us know.
12-26-2018 07:55 PM
Thanks Daniel, to diable CCX first WLAN need to be disable. so I can not disable it now. I will do it in coming days and will contact you again, Thanks again for all support.
(Cisco Controller) >config wlan ccx aironetIeSupport disable 2
Request failed - WLAN in the enabled state.
12-26-2018 07:06 AM
12-26-2018 08:04 PM
Hi,
It is layer 3 security Web policy authentication with Active directory. thanks.
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