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Apple IPAD issue in Flex mode

charu.kamat
Community Member

Hi Team,

One of my customer has an Apple IPAD 2.

The IPAD is getting registerd through Cisco WLC 7.2.

The APs that are being used is AP 1252 & AP 1242.

The AP are configured in flex mode.

The issue that we are facing is all the laptops and IPADs other then Apple IPAD are working but the Apple IPAD are not working through AES WPA2

It gives him a dismiss message and at time it gets connected but take a long time to get connected.

Incase when the IPAD gets connected the following happens.

While connecting to the SSID it will ask for the preshared key

Afetr entering the preshared key it takes time to acquire an IP address

After the IP address is assigned it gives a dismiss message.

If we do not click on the dismiss message then it will take anothere 30 seconds or so and get connected.

Any help will be highly appreciated.

1 Reply 1

David Watkins
Level 8
Level 8

Can you capture a client debug for when the IPAD attempts to connect?

>debug client

For the WLAN in question, can you confirm if you are centrally vs locally switching the data?

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