ASK THE EXPERTS : Wireless Network Management

[ciscomoderator]

With Nael Mohammad

Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn about how to manage, configure, and troubleshoot your wireless networks using Cisco network management products like Wireless Control System (WCS), Mobility Service Engine (MSE), Location Appliance with Cisco expert . Nael is a customer support engineer at Cisco. He specializes in supporting Cisco Network Management products and technologies which includes WCS, MSE, Location Appliance, as well as Cisco Network Registrar (CNR), and CiscoWorks LAN Management Solution (LMS). Nael graduated from San Francisco State University with a B.S. in Business Administration and holds a CCNA certification.

Remember to use the rating system to let Nael know if you have received an adequate response.

Nael might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Security and Network Management discussion forum shortly after the event. This event lasts through June 17^th, 2011. Visit this forum often to view responses to your questions and the questions of other community members.

[Nael Mohammad]

@Erik, thanks for the question about accessing the WLC via HTTP/HTTPS.

Here is a link to the users guide to configure the WLC from scratch.

http://www.cisco.com/en/US/docs/wireless/controller/7.0MR1/configuration/guide/cg_gettingstarted.html#wp1142477

If you have access to the console, follow the cli config steps included in this link to enable http mode if its disabled.

http://www.cisco.com/en/US/docs/wireless/controller/7.0MR1/configuration/guide/cg_gettingstarted.html#wp1124863

Also verify you can ping the WLC management interface from your workstation or just console into the WLC for inital configuration.

-nael

[jwarner]

Rogue APs

From looking in the WLC, it appears that it knows what kind of encryption rogues are running.

On the WCS it's great to be able to get a list of the rogues.  This would be even more useful

if the kind of encryption offered was indicated in the WCS report -- none, WEP, TKIP, etc.

Is there a way to get that info in the WCS report, or is this another feature request?

Thanks.

[Nael Mohammad]

Under WCS --> Reports --> Report Launch Pad --> Client --> Client Sessions, run the report and look for the field "Policy Type". It should list either WEP, WPA1, WPA2, and so on.  There is not a report that will actually list the encryption method such as AES, DES, TKIP, and so on.