08-12-2024 01:39 PM
Recebi um equipamento para testes do qual no momento da configuração ele me diz que já está em uso o Serial Number
oque devo fazer ou com quem preciso falar para que eu consiga atribuir este AP Meraki MR53 para minha conta e assim configurar para os devidos testes
08-12-2024 11:01 PM - edited 08-12-2024 11:13 PM
- Verifique este tópico https://community.cisco.com/t5/wireless/meraki-mr33-cloud-unbin/td-p/5157424
https://community.cisco.com/t5/wireless/acess-point-assigned-to-another-account/td-p/5159821
M.
08-26-2024 11:12 PM
https://documentation.meraki.com/General_Administration/Inventory_and_Devices/Using_the_Organization_Inventory
"Due to privacy and security concerns, Cisco Meraki Support cannot assist in moving/removing devices that have already been claimed to another organization.
In order to add a device to your network, you will need to contact an administrator of the organization that currently owns the device and have them follow the instructions in our documentation to remove the device from their network. Once that has been done, after a brief wait (5-60 minutes), the device should be claimable again."
Return the APs to your supplier and ask for APs which have not been claimed already, or ask them to un-claim the APs.
If they cannot un-claim the APs then they might be stolen property.
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