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Atribuição de AP

vitorvl8
Level 1
Level 1

Recebi um equipamento para testes do qual no momento da configuração ele me diz que já está em uso o Serial Number
oque devo fazer ou com quem preciso falar para que eu consiga atribuir este AP Meraki MR53 para minha conta e assim configurar para os devidos testes

2 Replies 2

marce1000
VIP
VIP

 

 - Verifique este tópico  https://community.cisco.com/t5/wireless/meraki-mr33-cloud-unbin/td-p/5157424
                                    https://community.cisco.com/t5/wireless/acess-point-assigned-to-another-account/td-p/5159821

  M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Rich R
VIP
VIP

https://documentation.meraki.com/General_Administration/Inventory_and_Devices/Using_the_Organization_Inventory
"Due to privacy and security concerns, Cisco Meraki Support cannot assist in moving/removing devices that have already been claimed to another organization.
In order to add a device to your network, you will need to contact an administrator of the organization that currently owns the device and have them follow the instructions in our documentation to remove the device from their network. Once that has been done, after a brief wait (5-60 minutes), the device should be claimable again."

https://documentation.meraki.com/General_Administration/Inventory_and_Devices/Cisco_Meraki_Devices_purchased_Second_Hand

Return the APs to your supplier and ask for APs which have not been claimed already, or ask them to un-claim the APs.
If they cannot un-claim the APs then they might be stolen property.

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