Bridges 1310 power injector issue when electrical power is cutt of

[etmarcof]

Hi,

I have some (standalone mode) Bridges and AP's Cisco 1310   and i noticed that when electrical power was down and then come up again these AP/Bridges didn't start up. I have  to disconnect power transformer from power injector and connect them again for that AP/Bridges come up.

Anyone have experienced these type of behavior?

How could i workaroun this? Because power injectors aren't in place with easy access...

Thanks

Best Regards

MC

[Federico Lovison]

Hi MC,

I've already seen this happening and it's usually due to a hardware issue with the power supply (AC/DC converter).

Please open a TAC case to further investigate this issue and proceed with the hardware replacement if the diagnosis is confirmed.

Thanks,

Federico

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[etmarcof]

Hi,

It seems this a "standard"  behavior because after i saw this in new out of box briges 1310 i have checked with old bridges 1310 and also happened...

Thanks.

Best Regards

MC

[Federico Lovison]

Hi MC,

Can you please send a picture of the AC/DC converter?

Thanks,

Federico

[etmarcof]

Hi,

I don't have chance right know to send you photos of AC/DC adapter. But they are normal AC/DC adapters that come with equipment when you buy 1310 Bridges.

What do you want to see or check in photo?

Thanks.

Best Regards

MC

[Federico Lovison]

Thanks MC,

Ok, no worries for the picture.

However, can you please confirm what is the Model # of the AC/DC adapter?

It may be either:

- EADP-18MB

- AA25480L

Whereas the P/N should be 341-0306-01 B0

Can you please confirm the above?

Regards,

Federico

[etmarcof]

Hi,

For one old bridge 1310  that i have here as spare

.

Its Model ADP-18PB

P/N 34-1977-03 A0

Model seems equal to the one that i have in costumer. Regarding Part Number i don't know if its equal but i will try to check next time i'll go to costumer.

Thanks,

MC

[Federico Lovison]

Thanks MC,

please let me know once you confirm what exact model the end customer is using as I would be surprised to see such an issue with the power supply you reported.

In any case, as this would either require further investigation or an RMA, it may be a good idea to open a TAC case to tackle this.

Cheers,

Fede

[etmarcof]

Hi Frederico,

Power injector.

AIPR-PWRINJ-BLR2

P/N 800-25334-05

Output – 48V-165mA

Input -     48V-210mA

Power transformer

P/N 341-0306-01  ( B0 )

Input -      100-240V-600mA

Output – 48V-380mA

I will try RMA or to open TAC.

Thanks

Best Regards,

MC