08-16-2021 11:13 PM
we have in office multiple switches but the POE connecting to the Cisco Aironet 1832i is a Cisco Catalyst 2960s-48, all was working with little problems / disruption until recently a lot of problems began to show connecting to Wi-Fi for several users, though no network setting changes occurred that could be relevant
the C1832 controller currently showing:
[C1832-C: *RRM-DCLNT-5_0: Aug 17 10:04:27.141: %RRM-3-RRM_LOGMSG: rrmLrad.c:5290 RRM LOG: Client not found: BC:E6:3F:42:13:D4
C1832-C: *apfReceiveTask: Aug 17 09:35:31.804: %LOG-3-Q_IND: rrmClient.c:1230 RRM LOG: IAPP AGGR Neigh, Unable to find AP 08:4f:f9:fb:c5:00
C1832-C: *CAPWAP DATA: Aug 17 09:35:26.833: %RRM-3-RRM_LOGMSG: rrmClient.c:1230 RRM LOG: IAPP AGGR Neigh, Unable to find AP 08:4f:f9:fb:c5:00
C1832-C: *spamApTask0: Aug 17 09:35:11.968: %LWAPP-3-AP_DEL: spam_lrad.c:6088 08:4f:f9:fb:c5:00: Entry deleted for AP: xxx.xxx.xxx.xxx (5264) reason : AP Message Timeout.
........
C1832-C: *spamApTask0: Aug 17 09:34:44.180: %CAPWAP-3-ECHO_ERR: capwap_ac_sm.c:8271 Did not receive heartbeat reply; AP: c4:b9:cd:e9:a3:a0
C1832-C: *RRM-DCLNT-5_0: Aug 17 09:33:16.336: %RRM-3-RRM_LOGMSG: rrmLrad.c:5290 RRM LOG: Client not found: 8A:5A:33:E5:0D:B8
C1832-C: *apfMsConnTask_0: Aug 17 09:29:08.391: %APF-3-PREAUTH_FAILURE: apf_80211.c:15754 There is no PMK cache entry for client9a:52:a2:fa:d4:c7. Can't do preauth
C1832-C: *Dot1x_NW_MsgTask_0: Aug 17 09:13:48.893: %DOT1X-3-INVALID_REPLAY_CTR: 1x_eapkey.c:458 Invalid replay counter from client 6e:48:ac:ef:c9:05 - got 00 00 00 00 00 00 00 02, expected 00 00 00 00 00 00 00 03]
as for the switch:
[Aug 17 05:12:08.367: %SW_MATM-4-MACFLAP_NOTIF: Host a402.b949.7866 in vlan 1 is flapping between port Po1 and port Gi1/0/25]
where the PO1 is trunk for the switch uplink & Port#25 is for the C1832 connection
any help would be appreciated to resolve whatever the problem or at least point to where I need to be looking
08-17-2021 05:07 AM
as for the switch:
[Aug 17 05:12:08.367: %SW_MATM-4-MACFLAP_NOTIF: Host a402.b949.7866 in vlan 1 is flapping between port Po1 and port Gi1/0/25]
where the PO1 is trunk for the switch uplink & Port#25 is for the C1832 connection
MAC Flaps are normal when a cleint roams from an AP connected on a different switch to this switch or vice versa.
looking at the logs I assume you are running mobility express, can you check whether all the AP's are registered to the controller. Make sure that you capture the complete log and upload it to https://cway.cisco.com/wireless-debug-analyzer/ , so u can get more visibility in to what each log message says.
08-17-2021 06:30 AM
Thanks for your advise, appreciate help on how to export the log to upload to that tool as trying to export using CLI "show logging" is not providing a file accepted by the tool & no output is created when uploading.
08-17-2021 09:23 AM
did you do "config paging disable" before "show logging" on CLI?
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