08-11-2022 05:38 PM
HI Sir,
My C9800 WLC reboot continuously. I try to enter ROMMON mode but always fail.
Any one has such experience and can provide suggestions ? Thanks.
The detailed boot message is as following:
Initializing Hardware ...
System Bootstrap, Version 16.12(1r), RELEASE SOFTWARE
Copyright (c) 1994-2019 by cisco Systems, Inc.
Current image running: Boot ROM0
Last reset cause: LocalSoft
The values of MSR 0x198h = 00001400 and MSR 0x199h = 00001400 for KATAR
C9800-L-X-K9 platform with 16777216 Kbytes of main memory
File size is 0x00001619
Located packages.conf
Image size 5657 inode num 1422626, bks cnt 2 blk size 8*512
#
File size is 0x01fa1aea
Located C9800-L-rpboot.17.03.01.SPA.pkg
Image size 33168106 inode num 1422628, bks cnt 8098 blk size 8*512
###################################################################################################################################################################################################################################################################################################################################
Boot image size = 33168106 (0x1fa1aea) bytes
ROM:RSA Self Test Passed
ROM:Sha512 Self Test Passed
Package header rev 3 structure detected
Calculating SHA-1 hash...done
validate_package_cs: SHA-1 hash:
calculated e21df8c6:2ab51a89:a755a031:999ce87d:810d548b
expected e21df8c6:2ab51a89:a755a031:999ce87d:810d548b
Validating main package signatures
RSA Signed RELEASE Image Signature Verification Successful.
Image validated
Waiting for remote chassis to join
#Aug 11 18:01:57.445: %PMAN-3-PROC_EMPTY_EXEC_FILE: R0/0: pvp: Empty executable used for process bt_logger
#Aug 11 18:01:58.899: %PMAN-3-PROC_EMPTY_EXEC_FILE: R0/0: pvp: Empty executable used for process bt_logger
#####################################################################################################################
Chassis number is 1
Aug 11 18:03:56.982: %PMAN-3-PROC_EMPTY_EXEC_FILE: R0/0: pvp: Empty executable used for process bt_logger
Aug 11 18:04:07.248: %PMAN-3-PROC_EMPTY_EXEC_FILE: R0/0: pvp: Empty executable used for process dpman
Aug 11 18:04:08.173: %PMAN-3-PROC_EMPTY_EXEC_FILE: R0/0: pvp: Empty executable used for process bt_logger
Aug 11 18:04:09.874: %PMAN-3-PROC_EMPTY_EXEC_FILE: R0/0: pvp: Empty executable used for process dpman
Aug 11 18:04:10.143: %PMAN-3-PROC_EMPTY_EXEC_FILE: R0/0: pvp: Empty executable used for process bt_logger
Aug 11 18:04:11.687: %PMAN-3-PROC_EMPTY_EXEC_FILE: R0/0: pvp: Empty executable used for process dpman
Aug 11 18:04:11.947: %PMAN-3-PROC_EMPTY_EXEC_FILE: R0/0: pvp: Empty executable used for process bt_logger
Aug 11 18:04:18.682: %PMAN-3-PROCHOLDDOWN: R0/0: The process wncmgrd has been helddown (rc 134)
Aug 11 18:04:18.744: %PMAN-0-PROCFAILCRIT: R0/0: pvp: A critical process wncmgrd has failed (rc 134)
Aug 11 18:04:18.803: %PMAN-3-RELOAD_SYSTEM: R0/0: pvp: Reloading: Peer chassis is not standby ready. System will be reloaded
Chassis 1 reloading, reason - Critical process crash
Aug 11 18:04:19.767: %PMAN-5-EXITACTION: vp: Process manager is exiting:
Aug 11 18:04:20.154: %PMAN-5-EXITACTION: F0/0: pvp: Process manager is exiting:
Aug 11 18:05:50.473: %PMAN-0-PROCESS_NOTIFICATION: R0/0: pvp: The process lifecycle notification component failed because Processes Shutdown Timeout
Aug 11 18:05:50.757: %PMAN-5-EXITACTIvp: Process manager is exiting: process exit with reload fru code
Aug 11 18:06:01.045: %PMAN-3-PROCESS_NOTIFICATION: R0/0: pvp: System report core/1_RP_0-system-report_20220811-180557-Universal.tar.gz (size: 16837 KB) generated and System report info at core/1_RP_0-system-report_20220811-180557-Universal-info.txt
Initializing Hardware ... (### Repeat again )
System Bootstrap, Version 16.12(1r), RELEASE SOFTWARE
Copyright (c) 1994-2019 by cisco Systems, Inc.
08-12-2022 01:50 AM
If you have TAC support, pls reach out to them & see how you can recover.
Rasika
08-12-2022 03:08 AM
- Push reset button for more then 10 seconds (have a factory reset), upgrade to last advisory release first : https://software.cisco.com/download/home/286323158/type/282046477/release/Amsterdam-17.3.5b , then restore the configuration from backup.
M.
08-15-2022 05:06 PM
@eshih wrote:
Located C9800-L-rpboot.17.03.01.SPA.pkg
Do not use 17.3.1. Use a more recent version, like 17.3.5b.
Force the WLC to boot into ROMMON and then use "emergency-install" to put a newer firmware into the WLC.
03-20-2023 06:33 AM
Hi, do you had here the solution? i have the same problem. thanks
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