Can't access http/https wireless lan controller 2504

[pabloayalas]

Hello,

I'm having some issues trying to access via http/https the wireless lan controller via wired. This is my topology:

| 2 | --- port 1 --- Computer

| 5 | --- port 2 --- BLANK

| 0 | --- port 3 --- WAP

| 4 | --- port 4 --- BLANK

I connected my computer directly since I haven't been able to reach it from the FW, this was my original topology:

| 2 | --- port 1 --- FW --- INTERNET

| 5 | --- port 2 --- BLANK

| 0 | --- port 3 --- WAP

| 4 | --- port 4 --- BLANK

For some reason I can't ping my computer nor the FW when I connect the cable directly, I'm not sure what am I doing wrong here, this is the current configuration:

Interface Configuration
Interface Name................................... management
MAC Address...................................... XXXXXXXXXXXX
IP Address....................................... 192.168.1.2
IP Netmask....................................... 255.255.255.0
IP Gateway....................................... 192.168.1.1
External NAT IP State............................ Disabled
External NAT IP Address.......................... 0.0.0.0
Link Local IPv6 Address..........
................ XXXXXXXXXXXXX
STATE ........................................... REACHABLE
Primary IPv6 Address............................. ::/128
STATE ........................................... NONE
Primary IPv6 Gateway............................. ::
Primary IPv6 Gateway Mac Address................. 00:00:00:00:00:00
STATE ........................................... INCOMPLETE
VLAN............................................. untagged
Quarantine-vlan.................................. 0
Active Physical Port............................. 1
Primary Physical Port............................ 1
Backup Physical Port............................. Unconfigured
DHCP Proxy Mode.................................. Global
Primary DHCP Server.............................. 192.168.1.1
Secondary DHCP Server............................ Unconfigured
DHCP Option 82.................................
.. Disabled
DHCP Option 82 bridge mode insertion............. Disabled
DHCP Option 6 Opendns Override................... Disabled
IPv4 ACL......................................... Unconfigured
IPv6 ACL......................................... Unconfigured
mDNS Profile Name................................ Unconfigured
AP Manager....................................... Yes
Guest Interface.................................. No
L2 Multicast..................................... Enabled

Interface Name................................... virtual
MAC Address......................................XXXXXXXXXXXX
IP Address....................................... 1.1.1.1
Virtual DNS Host Name............................ Disabled
AP Manager....................................... No
Guest Interface.................................. No

I'm not sure why I can't reach it via ping, ssh or http/s if I connect directly my computer, I don't have any VLAN TAG or anything like that. Any support will be very valuable.

Thanks 

[patoberli · Accepted solution]

First of all, don't use 1.1.1.1 as the virtual address. Use something like 192.0.2.254. 

Install guide: https://www.cisco.com/c/en/us/support/docs/wireless/2500-series-wireless-controllers/113034-2500-deploy-guide-00.html

Now to the basics, is the LAN port actually coming UP when you connect the FW or your PC? Is the LED green?

If not, you might need to use a crossover cable. 

Do you have a gateway/router working with 192.168.1.1?

When you attach your PC directly, did you configure a static IP address on the PC in the same network segment?

After doing the installation wizard, did you save and reload?

[pabloayalas]

Thanks patoberli, that made the trick