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Can´t downgrade c9800-CL in AWS

kdanielsson
Level 1
Level 1

Hi!

 

I have install an c9800-CL in AWS the only release to install was 17.6.1 so I do so.

But I need to downgrade it to 17.3.4 because we have 2702 APs.

I run the 17.3.4 bin file and everything looks right under the installations the WLC reboot but came up with 17.6.1 again ????

I have try both GUI and Cli with same result, Is there anyone who can tell me why ???

 

//Kenneth

 

23 Replies 23

It´s dont work, it came up in install mode and 17.6.1 again

Coffee and Cisco TAC are the perfect blend. Try some and let us know how it goes.

geoV
Level 1
Level 1

Hello,

I have today the same issue with same output between 17.6.4 and 17.3.6. Did you manage to find a solution ?

Thank you

Hi Geo, How did you downgrade? Which command did you use? Do you have any logs from the WLC when this happened?

geoV
Level 1
Level 1

CHLDCXX999#install add file bootflash:C9800-CL-universalk9.17.03.06.SPA.bin activate commit
install_add_activate_commit: START Mon Nov 7 10:56:15 Central 2022

System configuration has been modified.
Press Yes(y) to save the configuration and proceed.
Press No(n) for proceeding without saving the configuration.
Press Quit(q) to exit, you may save configuration and re-enter the command. [y/n/q]y

Modified configuration has been saved
<5>%INSTALL-5-INSTALL_START_INFO: R0/0: install_engine: Started install one-shot bootflash:C9800-CL-universalk9.17.03.06.SPA.bin
install_add_activate_commit: Adding PACKAGE
install_add_activate_commit: Checking whether new add is allowed ....

--- Starting initial file syncing ---
Info: Finished copying bootflash:C9800-CL-universalk9.17.03.06.SPA.bin to the selected chassis
Finished initial file syncing

--- Starting Add ---
Performing Add on all members
[1] Add package(s) on chassis 1/R0
[1] Finished Add on chassis 1/R0
Checking status of Add on [1/R0]
Add: Passed on [1/R0]
Finished Add

Image added. Version: 17.03.06.0.7954
install_add_activate_commit: Activating PACKAGE
Following packages shall be activated:
/bootflash/C9800-CL-rpboot.17.03.06.SPA.pkg
/bootflash/C9800-CL-mono-universalk9.17.03.06.SPA.pkg

This operation may require a reload of the system. Do you want to proceed? [y/n]y
--- Starting Activate ---
Performing Activate on all members
[1] Activate package(s) on chassis 1/R0
--- Starting list of software package changes ---
Old files list:
Modified C9800-CL-mono-universalk9.17.06.04.SPA.pkg
Modified C9800-CL-rpboot.17.06.04.SPA.pkg
New files list:
Added C9800-CL-mono-universalk9.17.03.06.SPA.pkg
Added C9800-CL-rpboot.17.03.06.SPA.pkg
Finished list of software package changes
[1] Finished Activate on chassis 1/R0
Checking status of Activate on [1/R0]
Activate: Passed on [1/R0]
Finished Activate

--- Starting Commit ---
Performing Commit on all members
[1] Commit package(s) on chassis 1/R0
[1] Finished Commit on chassis 1/R0
Checking status of Commit on [1/R0]
Commit: Passed on [1/R0]
Finished Commit

Send model notification for install_add_activate_commit before reload
Install will reload the system now!
SUCCESS: install_add_activate_commit Mon Nov 7 11:01:45 Central 2022
<5>%INSTALL-5-INSTALL_COMPLETED_INFO: R0/0: install_engine: Completed install one-shot PACKAGE bootflash:C9800-CL-universalk9.17.03.06.SPA.bin
CHLDCXX999#
login as: 
Keyboard-interactive authentication prompts from server:
| Password:
End of keyboard-interactive prompts from server
Access denied
Keyboard-interactive authentication prompts from server:
| Password:
End of keyboard-interactive prompts from server

 

CHLDCXX999#sh inst summ
CHLDCXX999#sh inst summary
[ Chassis 1/R0 ] Installed Package(s) Information:
State (St): I - Inactive, U - Activated & Uncommitted,
C - Activated & Committed, D - Deactivated & Uncommitted
--------------------------------------------------------------------------------
Type St Filename/Version
--------------------------------------------------------------------------------
IMG C 17.06.04.0.4912

--------------------------------------------------------------------------------
Auto abort timer: inactive
--------------------------------------------------------------------------------

 

 - FYI : https://www.cisco.com/c/en/us/support/docs/wireless/catalyst-9800-series-wireless-controllers/216838-upgrade-and-downgrade-of-catalyst-9800-c.html

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

geoV
Level 1
Level 1

Thank you, I already went through this documentation without finding any explanation for what happens there. Perhaps I missed something.

So you want to downgrade from 17.6.4 to 17.3.6?  Please post the complete output to the command "dir".

geoV
Level 1
Level 1

Hello,

That's right. here the output and the same output for the details of the package.conf file and the sh boot :

CHLDCXX999#dir
Directory of bootflash:/

262146 drwx 49152 Nov 7 2022 12:04:28 +00:00 tracelogs
131073 drwx 4096 Nov 7 2022 11:06:07 +00:00 .installer
524289 drwx 4096 Nov 7 2022 11:03:56 +00:00 certs
262188 drwx 4096 Nov 7 2022 11:03:47 +00:00 license_evlog
18 -rw- 2128 Nov 7 2022 11:03:46 +00:00 cvac.log
21 -rw- 157 Nov 7 2022 11:03:45 +00:00 csrlxc-cfg.log
393218 drwx 4096 Nov 7 2022 11:03:34 +00:00 .prst_sync
17 -rw- 30 Nov 7 2022 11:03:28 +00:00 throughput_monitor_params
16 -rw- 134899 Nov 7 2022 11:03:07 +00:00 memleak.tcl
262150 drwx 4096 Nov 7 2022 11:02:55 +00:00 dc_profile_dir
131080 drwx 4096 Nov 7 2022 11:01:19 +00:00 .dbpersist
262145 drwx 4096 Nov 7 2022 11:01:11 +00:00 .rollback_timer
26 -rw- 2090 Nov 7 2022 11:00:41 +00:00 packages.conf
393224 -rw- 2090 Nov 7 2022 10:57:40 +00:00 C9800-CL-universalk9.17.03.06.SPA.conf
393226 -rw- 47093642 Nov 7 2022 10:57:40 +00:00 C9800-CL-rpboot.17.03.06.SPA.pkg
393225 -rw- 1094652956 Nov 7 2022 10:57:05 +00:00 C9800-CL-mono-universalk9.17.03.06.SPA.pkg
23 -rw- 1141591006 Nov 7 2022 10:53:26 +00:00 C9800-CL-universalk9.17.03.06.SPA.bin
22 -rw- 556 Nov 1 2022 11:03:06 +00:00 vlan.dat
19 -rw- 1 Nov 1 2022 09:45:18 +00:00 .cvac_version
20 -rw- 16 Nov 1 2022 09:45:18 +00:00 ovf-env.xml.md5
524294 drwx 4096 Nov 1 2022 09:45:12 +00:00 pnp-info
524295 drwx 4096 Nov 1 2022 09:45:12 +00:00 onep
262187 drwx 4096 Nov 1 2022 09:45:11 +00:00 .geo
524293 drwx 4096 Nov 1 2022 09:44:36 +00:00 virtual-instance
393217 drwx 4096 Nov 1 2022 09:44:32 +00:00 core
131075 drwx 4096 Nov 1 2022 09:44:28 +00:00 bootlog_history
524290 drwx 4096 Nov 1 2022 09:44:26 +00:00 iox
12 -rw- 1020736568 Nov 1 2022 09:43:49 +00:00 C9800-CL-mono-universalk9.17.06.04.SPA.pkg
13 -rw- 50773897 Nov 1 2022 09:43:49 +00:00 C9800-CL-rpboot.17.06.04.SPA.pkg
11 drwx 16384 Nov 1 2022 09:43:24 +00:00 lost+found

11575476224 bytes total (7571062784 bytes free)
CHLDCXX999#more bootflash:packages.conf
#! /usr/binos/bin/packages_conf.sh

sha1sum: 101f75769fb1ea09da9a12108eeae7458f22a8d0

sha256sum: 51a07ebfef15f00d074eed0167cbfd3e318a3e7dfb73539f5f6355961379c770
boot rp 0 0 rp_boot C9800-CL-rpboot.17.03.06.SPA.pkg

iso rp 0 0 rp_base C9800-CL-mono-universalk9.17.03.06.SPA.pkg
iso rp 0 1 rp_base C9800-CL-mono-universalk9.17.03.06.SPA.pkg
iso rp 0 0 rp_daemons C9800-CL-mono-universalk9.17.03.06.SPA.pkg
iso rp 0 1 rp_daemons C9800-CL-mono-universalk9.17.03.06.SPA.pkg
iso rp 0 0 rp_iosd C9800-CL-mono-universalk9.17.03.06.SPA.pkg
iso rp 0 1 rp_iosd C9800-CL-mono-universalk9.17.03.06.SPA.pkg
iso rp 0 0 rp_security C9800-CL-mono-universalk9.17.03.06.SPA.pkg
iso rp 0 1 rp_security C9800-CL-mono-universalk9.17.03.06.SPA.pkg
iso fp 0 0 fp C9800-CL-mono-universalk9.17.03.06.SPA.pkg
iso fp 0 1 fp C9800-CL-mono-universalk9.17.03.06.SPA.pkg
iso rp 0 0 rp_webui C9800-CL-mono-universalk9.17.03.06.SPA.pkg
iso rp 0 1 rp_webui C9800-CL-mono-universalk9.17.03.06.SPA.pkg
iso rp 0 0 rp_wlc C9800-CL-mono-universalk9.17.03.06.SPA.pkg
iso rp 0 1 rp_wlc C9800-CL-mono-universalk9.17.03.06.SPA.pkg

 

#
# -start- superpackage .pkginfo
#
# pkginfo: Name: rp_super
# pkginfo: BuildTime: 2022-09-16_02.17
# pkginfo: ReleaseDate: Fri-16-Sep-22-02:35
# pkginfo: .BuildArch: x86_64
# pkginfo: BootArchitecture: i686
# pkginfo: .BootArch: i686
# pkginfo: RouteProcessor: vwlc
# pkginfo: Platform: C9800-CL
# pkginfo: User: mcpre
# pkginfo: PackageName: universalk9
# pkginfo: Build: 17.03.06
# pkginfo: .SupportedBoards: vwlc
# pkginfo: .InstallModel:
# pkginfo: .PackageRole: rp_super
# pkginfo: .RestartRole: rp_super
# pkginfo: CardTypes:
# pkginfo: .CardTypes:
# pkginfo: .BuildPath: /nobackup/mcpre/release/BLD-V17_03_06_FC2/binos/linkfarm/stage-vwlc/hard/rp_super_universalk9.x86_64
# pkginfo: .Version: 17.03.06.0.7954.1663319849..Amsterdam
# pkginfo: .InstallVersion: 1.0.0
# pkginfo: .InstallCapCommitSupport: yes
#
# -end- superpackage .pkginfo
#

 

CHLDCXX999#sh boot
BOOT variable = bootflash:packages.conf,12;
CONFIG_FILE variable does not exist
BOOTLDR variable does not exist
Configuration register is 0x2102

Standby not ready to show bootvar

 

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