02-17-2015 01:01 PM - edited 07-05-2021 02:31 AM
I just upgraded my Cisco 3850 to ios 03.07.00E and once I go to the webpage gui I am not able to logon. It keeps telling me wrong username/password. I am able to SSH into the box no problem with these users/passwords and it worked before the upgrade.
I have attached a pic of what I am seeing.
Any ideas what might be wrong?
thanks!
02-17-2015 05:12 PM
change the credentials from CLI and try again
Controller(config)#username admin privilege 15 password Cisco123
02-17-2015 05:13 PM
I tried that and even made another user. Still no go. Strange. The drop down to the wired side of the Gui works just fine.
02-18-2015 01:31 AM
I'm running IOS-XE 3.7 and it works.
-Scott
02-17-2015 05:37 PM
You need to reset your password and then try.
On these switches, a system administrator can disable some of the functionality of this feature by allowing an end user to reset a password only by agreeing to return to the default configuration. If you are an end user trying to reset a password when password recovery has been disabled, a status message reminds you to return to the default configuration during the recovery process.
02-18-2015 07:20 AM
Didn't work for me.
02-17-2015 06:24 PM
Try with IOS-XE 3.6.1E. That's what I am running in production & it works.
HTH
Rasika
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02-18-2015 04:28 AM
Symptom:
5760 / 3850 upgraded from 3.6 CCO to 3.7 CCO, GUI reports Authentication Failed errors like below when we login to the GUI using firefox
Authentication Failed
Please verify username or password
the username and password is present on the box and the HTTP is using Local credentials and the same Credentials works fine when using Chrome
Conditions:
accessing Device using GUI with the local username and password on Firefox
Workaround:
Use Chrome
or
Login using HTTPS:// and then try with HTTP://
HTTP alone is failing before trying https
Known Affected Releases: | (2) |
02-18-2015 07:20 AM
I've tried Chrome and IE 10 both with the same results.
I've also reset the admin password. No luck.
01-27-2022 04:46 AM
Hi,
How did you solved the problem?
01-27-2022 08:03 AM
Wow... this is an old post. My suggestion is to take a look here:
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