08-29-2016 01:20 PM - edited 07-05-2021 05:45 AM
Model is 1832I-B-K9
I cannot get the AP to boot up for Mobility Express. I have the AP installed on a completely isolated network so it is not getting any DHCP option 43, DNS resolution, or L2 broadcast response from a controller.
Switch has local DHCP server configured on it, and AP is getting an IP address. Watching the output from the CLI, I see the AP gets an IP, moves into Discovery state and stays there several minutes before rebooting and starting the whole process over again.
I also tried wiping the config holding the Mode button for 5 seconds, but still get the same results.
Here's some more info from a show version:
AP3820.5682.2F20 uptime is 0 days, 0 hours, 2 minutes
Last reload time : Mon May 16 01:14:15 UTC 2016
Last reload reason : capwapd triggered reboot
cisco AIR-AP1832I-B-K9 ARMv7 Processor rev 0 (v7l) with 997136/784820K bytes of memory.
Processor board ID KWC193805BX
AP Running Image : 8.2.100.0
Primary Boot Image : 8.2.100.0
Backup Boot Image : 0.0.0.0
2 Gigabit Ethernet interfaces
2 802.11 Radios
Radio FW version : 0a4f55efe8a32b394e3881a2a53a5db0
NSS FW version : NSS.AK.1.0.c4-00026-E_custC-1.24160.1.29595.1
Additionally, I have a 3802I-B-K9 that is behaving the same way...
Any help or suggestions from the group are greatly appreciated...
Thanks!
Solved! Go to Solution.
08-29-2016 09:21 PM
K9C is default mobility express, you need to manually install mobility express in 1832 in K9.
08-29-2016 04:34 PM
Looks like the wrong AP's may have been ordered... I have 1832I-B-K9 models... it appears there are 2 different software versions to chose from if the AP's were the 1832I-B-K9C models.
Does anyone know if a regular -B-K9 model can get the Mobility Express software loaded on it?
Thanks
08-29-2016 09:21 PM
K9C is default mobility express, you need to manually install mobility express in 1832 in K9.
08-30-2016 12:38 PM
Confirmed that 1832 can be converted... did it this morning with no issues.
However no luck with the 3802's so far... it downloads the software but I keep getting the error:
"image file size is smaller than image+key+signature"
and then it fails.
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