CAPWAP error in logs - CAPWAPPING-3-PKT_RECV_ERROR

[Rich Lewis]

Hi Everyone

I'm seeing the following message in my logs every 30 seconds:

396901: Apr  2 2014 13:31:20.958 BST: *capwapPingSocketTask: 1 wcm:  %CAPWAPPING-3-PKT_RECV_ERROR: capwapPingSocketTask: capwappingRecvPkt returned error

Does anyone know what this means or how I can find out more information? This is a new network without many users at present, but I'm not aware of any operational issues. I'm just concerned that this is a syslog level 3 message (Error), so I assume it's fairly serious and warrants investigation.

The set up is a single 3850 operating as an MC with three APs directly attached (AP model is 2602).

Happy to provide config or any show command output - just let me know what you need.

Thanks!

Rich.

[Rasika Nayanajith]

What is this IOS version of your 3850 ? If it is not 3.3.2, I would upgrade to that code & see

In general, here is a very good presentation how to troubleshoot CA issues. Below is the link to recorded video session.

BRKEWN-3021 - Troubleshooting Converged Access Wireless Deployments (2014 Melbourne)

HTH

Rasika

*** Pls rate all useful responses ****

[Rich Lewis]

Thanks for the reply! :-)

It's running version 03.02.02.SE, so I'll upgrade and see if it disappears. I won't get a chance to do it until next week, but I'll let you know whether it worked.

I'll also check out those links.

Cheers

Rich.

[Volodymyr Khrystenko]

Hello.

did upgrade work?

[Rich Lewis]

Haven't had a chance to upgrade it yet. Will post results here when I do though.
 

[Volodymyr Khrystenko]

Ok. But for me no upgrade was needed. I configured everything according to guide and everithing disappeared)
 

[Ken Marchand]

I cannot see your link to troubleshoot